Residential Installation & Service Technician
Core Responsibilities
- Perform residential installations, service changes, and disconnects while following safe work practices, company procedures, and applicable electrical and safety codes.
- Complete service calls by diagnosing and resolving issues from the network connection to customer equipment.
- Install and support basic home networks using coaxial cable, Ethernet, and Wi-Fi technology based on customer needs.
- Verify service quality using required testing tools and make adjustments to deliver reliable performance.
- Educate customers on products, services, equipment use, and setting appropriate expectations.
- Accurately document completed work and update customer accounts using digital tools.
- Maintain, clean, and stock assigned vehicle, tools, and equipment; report safety concerns, incidents, or vehicle issues promptly.
- Operate ladders, hand tools, meters, and light power tools safely and correctly.
- Work at heights up to 26 ft. on ladders, roofs, poles, or bucket trucks as required.
- Lift and carry equipment weighing 70 pounds or more; work in crawl spaces or attics; and perform duties near electrical sources.
- Drive a company vehicle safely and maintain a valid driver’s license.
Qualifications
- High School Diploma / GED
- Required Certifications (if applicable)
Skills
- Customer-Focused
- Professional Etiquette
- Adaptability
- Technical Knowledge
- Self Motivation
- Resilience
- Critical Thinking Problem Solving
- Communication
Benefits
- Comprehensive benefits are effective on Day 1 and include health, dental, and vision coverage, paid time off, company‑observed holidays, and discounted cable services.
- Quarterly bonuses and paid training.
Pay
Salary Base Pay: $20.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the compensation and benefits summary on our careers site for more details.