Residential HVAC Service Technician - SIGN ON BONUS UP TO 5,000

About the role

Roscoe Brown Inc. has been in business in Middle Tennessee since 1940. We are currently hiring skilled HVAC Residential Service Technicians immediately.

Responsibilities

• Diagnose, maintain and repair heating, ventilation, and cooling units for both commercial or residential customers.
• Required understanding of mechanical and electrical components of HVAC Residential systems.
• Strong ability to troubleshoot equipment breakdowns using digital volt meters and electronic tools.
• Knowledge of HVAC, refrigeration, boiler, chiller, cooling tower, pumps, drives, and chemical mechanical and electrical maintenance.
• Independent and able to work in a timely manner, with a goal to always ensure the job is done correctly the first time.
• Able to follow written and verbal directions as given by managers and leadership.
• Understand Company pricing and generate appropriate customer invoice and payment at job site.
• Excellent customer service skills with customers and office staff.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Organize and document all equipment needed for each scheduled job.
• Communicate with customers to ensure they understand the work being completed while also giving them the ability to make the right decision for their system.
• Attention to detail and document all necessary pieces when working on a system/unit.

Requirements

• Must undergo a pre-employment background check and drug screening.
• Must possess a valid driver’s license.
• Must reside in Tennessee at the time of hire and maintain Tennessee residency throughout employment.

Benefits

• Up to $5,000 sign-on bonus based on experience.
• Flex Scheduling.
• Company-supplied uniforms.
• Medical, Dental, & Vision Insurance.
• Additional employee benefits with Aflac.
• 401K with company match.
• Company-paid life insurance policy.
• Paid time off.
• Employee Discounts through various company partnerships.
• Work van/truck provided & dispatch from home along with company gas card.
• Tool payment accounts.
• Company-paid iPhone.
• Company-wide events and celebrations.
• Endless opportunities for learning & leadership growth.
• and more!

Qualifications

• Ability to successfully diagnose and repair residential heating and cooling systems.
• Desire to work daily to ensure our customers have healthy homes and living conditions.
• Skilled in communicating that educates and helps customers to make informed and confident buying decisions.
• Willingness to always go above and beyond with customer service.
• Maintains company core values in each work environment – positivity, respect, integrity, and commitment.
• Self-motivated and willing to teach and motivate helpers, peers, and fellow technicians.

Skills

• Diagnose, maintain and repair heating, ventilation, and cooling units.
• Troubleshoot equipment breakdowns using digital volt meters and electronic tools.
• Understand HVAC, refrigeration, boiler, chiller, cooling tower, pumps, drives, and chemical mechanical and electrical maintenance.
• Follow written and verbal directions as given by managers and leadership.
• Generate appropriate customer invoices and payments at job sites.
• Provide excellent customer service to customers and office staff.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Document all necessary pieces when working on a system/unit.

Pay

Salary range is negotiable based on experience.

Schedule

Flexible scheduling is available.