Residential HVAC Sales Manager
Position Overview
The Residential Sales Manager will foster a culture of accountability, professionalism, and enthusiasm—ensuring our sales team continues to reflect the values that have made J & J Air one of the most respected HVAC companies on the Grand Strand.
Key Responsibilities
- Sales Leadership & Team Development
- Lead, coach, and motivate the team of Comfort Consultants and sales personnel to achieve individual and team performance goals
- Cook regularly ride-along sales calls to mentor team members and strengthen in-home selling skills
- Lead weekly sales meetings that provide direction, training, accountability, and motivation
- Ensure the team consistently follows company sales processes and maintains J & J Air’s high standards of professionalism
- Sales Performance & Revenue Growth
- Monitor daily sales performance, lead flow, and progress toward monthly revenue goals
- Ensure incoming leads, referrals, and service-generated opportunities are properly managed and maximized
- Support the sales team in developing proposals for complex projects and high-value opportunities
- Review and approve sold jobs to ensure accuracy, completeness, and adherence to company standards
- Run in home sales calls to supplement sales team in event of an absence
- Customer Experience & Brand Reputation
- Ensure every client interaction reflects J & J Air’s reputation for quality, integrity, and service excellence
- Promote high-efficiency HVAC systems and comfort solutions that provide long-term value to clients
- Confirm financing options are presented in all proposals to help clients make confident decisions
- Ensure post-installation follow-ups to strengthen relationships and generate referrals
- Lead Development
- Collaborate with marketing manager to plan and implement marketing campaigns and promotional activities
- Develop strategies to increase referral business and client-generated leads
- Support sales team by participating in J & J Air sponsored events
- Operational Collaboration
- Work closely with the Service Manager to maximize service-generated leads and ensure strong communication between departments
- Support scheduling and proposal preparation during high call volume periods
- Daily Focus Areas
- Review sales pipeline and lead status
- Track progress toward daily and monthly sales targets
- Support Comfort Consultants with active quotes and proposals
- Review sold jobs for quality and accuracy
- Cook with service and installation teams to maintain smooth project flow
- Assist clients directly when needed, including walk-ins and appointment requests
- Achievement of monthly and annual sales revenue goals
- Growth in team-generated leads and referral business
- Consistent adherence to company sales processes
- Increased service technician referral opportunities
- Customer satisfaction ratings of 95% or higher
- Year-over-year growth of residential replacement sales budget
- 5 years of experience in HVAC sales
- 5 years of experience in sales management
- Job knowledge: HVAC systems, heat load calculations, & financing
- Excellent problem-solving abilities and attention to detail
- Strong communication skills and a client-focused attitude
- Proactive and self-motivated work ethic
Success Metrics
Requirements
Pay
Salary Range: $90,000 – $125,000 annually
Schedule
Work Hours: Monday–Friday, 7:30 AM – 5:00 PM (some evenings and weekends as needed)
Company Information
J & J Air is a locally owned & operated heating & cooling company on the Grand Strand. We serve both residential & commercial clients. Our trademark is fast, friendly service by well trained & licensed technicians. We’re proud to be a Trane Comfort Specialist dealer. As a Trane Comfort Specialist dealer, we are fully committed to excellence in every aspect of our business. The Trane Comfort Specialist designation means that we meet Trane’s strongest standards for professionalism & technological expertise. It’s our team that makes the difference. Back in 2001, J & J Air was founded on the basic idea that consumers should be able to rely on a company that holds itself to higher standards. To our way of thinking, honest work grows an honest business by offering quality products & services at a competitive price. We follow the same basic principle today as our business continues to grow, & we never forget what got us here. There are many exciting options for a career in HVACR waiting to be explored. (if you already have a resume on Indeed) Or apply here. More Than Just a Career Great Place for Advancement Top Pay for Top Talent Well Organized Work Environment Paid Technical Training Sign on Bonus Available for HVAC Technician and Installer Positions