Residential Generator Repair Technician

Core Responsibilities

• Diagnose and repair mechanical issues on Generac home standby generators
• Perform scheduled preventative maintenance appointments on Generac Generators
• Utilize schematics and technical manuals to troubleshoot problems
• Provide exceptional customer service during interactions with Homeowners
• Collaborate with team members to ensure timely completion of repair
• Communicate with all assigned customers before and after completing the job assigned
• Maintain proper care of all assigned tools, equipment and assigned vehicle
• Complete Warranty Claims as warranty jobs are completed
• Complete Final walk-through and collect installation payments as scheduled

Qualifications

• Minimum 1 year of generator or small engine maintenance experience, strongly preferred
• Mechanical knowledge and the ability to work with various tools and equipment
• Experience reading and interpreting schematics
• Previous experience in Generac Generator repair and maintenance preferred
• Valid driver’s license and acceptable driving record required
• Must be at least 21 years of age
• Must pass a background, drug and motor-vehicle (MVR) check
• Sales or Management experience is a plus