Residential Facilities Coordinator

About the role

The Residential Facilities Coordinator plays a critical role in maintaining safe, functional, and welcoming residential spaces for students. This position is responsible for performing minor repairs, painting, moving furniture, and managing a ticketing system for maintenance requests. The Coordinator will serve as the primary liaison between students, Residential Life, and the University Facilities Department, ensuring timely resolution of issues and prioritization of projects.

Responsibilities

• Perform minor repairs (e.g., light carpentry, basic plumbing, painting) within residence halls.
• Move and arrange furniture as needed for room changes or special events.
• Manage and monitor the maintenance ticketing system, ensuring accurate documentation and timely updates.
• Prioritize repair requests and escalate larger issues to the University Facilities Department.
• Maintain a prioritized list of ongoing and upcoming projects in collaboration with Residential Life leadership.
• Communicate directly with students regarding maintenance concerns, providing excellent customer service and clear follow-up.
• Conduct regular walkthroughs of residential spaces to identify and address issues proactively.
• Ensure compliance with safety standards and university policies.

Requirements

• Self-Starter: Takes initiative and works independently.
• Problem-Solver: Uses sound judgment to prioritize and resolve issues.
• Adaptable: Handles changing priorities and unexpected challenges effectively.
• Collaborative: Works well with Residential Life and Facilities teams.

Qualifications

• High school diploma or equivalent; technical training or certification preferred.
• Demonstrated experience in basic maintenance, painting, and furniture handling.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills for working with students and staff.
• Ability to work independently and make sound decisions with minimal supervision.
• Proficiency with maintenance ticketing systems & spreadsheets or willingness to learn.
• Physical ability to lift and move furniture and equipment as needed.

Skills

• Customer service experience in a student-focused environment.

Benefits

Manhattanville University also offers a highly competitive and comprehensive benefits package, including tuition remission. For more information regarding benefits, please visit our benefits page: Manhattanville Benefits.

Pay

This is a non-exempt position with an hourly rate of $17.00 - $21.74.

Schedule

Full-time, 40 hours per week.