Residential Coordinator
Position Summary
The Residential Coordinator is responsible for overseeing the daily operations of assigned residential homes, ensuring individuals receive safe, compassionate, and high-quality services in accordance with individualized support plans and applicable regulatory standards. This position provides leadership to Direct Support Professionals (DSPs), oversees staffing, maintains compliance, and partners with clinical and administrative teams to promote exceptional outcomes.
Essential Responsibilities
Oversee the daily operations of assigned residential homes.
Promote dignity, independence, and quality of life for each individual served.
Monitor implementation of individualized service and behavior support plans.
Respond promptly to incidents, emergencies, and resident concerns.
Leadership & Staffing
Create and maintain staffing schedules to ensure adequate coverage.
Monitor attendance, punctuality, and staff performance.
Participate in interviewing, onboarding, training, coaching, and performance evaluations.
Foster a positive, accountable, and team-oriented work environment.
Compliance & Documentation
Ensure documentation is accurate, complete, and submitted on time.
Conduct routine audits of resident records, medication administration records, and home documentation.
Ensure compliance with state regulations, licensing standards, and organizational policies.
Maintain readiness for regulatory surveys and internal audits.
Resident Care
Monitor residents' health, safety, and overall well-being.
Collaborate with nursing, therapy, behavioral health, and case management teams.
Advocate for residents while maintaining person-centered care.
Quality Improvement
Identify opportunities to improve resident outcomes and operational efficiency.
Monitor incident trends and implement corrective actions.
Participate in quality improvement initiatives.
Support continuous staff education and best practices.
Qualifications
Aceessory or Bachelor's degree in Human Services, Healthcare Administration, Social Work, Psychology, Nursing, or a related field preferred.
Previous leadership or supervisory experience in residential services, healthcare, behavioral health, developmental disabilities, or long-term care preferred.
Experience supervising direct care staff strongly preferred.
Knowledge of state licensing regulations and documentation requirements.
Strong organizational, leadership, and problem-solving skills.
Excellent written and verbal communication skills.
Proficiency with electronic documentation systems and Microsoft Office.
Valid driver's license with an acceptable driving record.
Preferred Skills
Person-centered approach to leadership and care.
Ability to manage multiple priorities in a fast-paced environment.
Strong conflict resolution and coaching abilities.
Excellent critical thinking and decision-making skills.
Ability to build positive relationships with residents, families, and interdisciplinary teams.
Flexible and dependable with a willingness to assist during staffing emergencies.
Physical Requirements
Ability to frequently walk, stand, bend, lift up to 50 pounds, and assist with resident care as needed.
Ability to travel between residential homes.
Ability to respond to emergencies and provide on-site support outside normal business hours when necessary.