Residential Education Specialist (Multiple Positions)

About the role

The Residential Education Specialist (RES) provides academic mentoring and learning support to students living in University Housing Services. Key responsibilities include conducting weekly meetings with assigned students to review academic progress, evaluating coursework and syllabi, supporting time management and study planning, guiding students through upcoming assignments and exams, connecting students to tutoring resources, and promoting academic improvement and persistence.

Responsibilities

• Conduct weekly meetings with assigned students to review academic progress, evaluate coursework and syllabi, support time management and study planning, and guide students through upcoming assignments and exams.
• Connect students to University Housing Services tutoring resources and provide clear information regarding university academic requirements, procedures, and policies.
• Track and report on student academic progress, maintain documentation, and meet with students who are academically at risk.
• Develop individualized student success plans to promote academic improvement and persistence.
• Collaborate with Living Learning Communities (LLCs) by attending LLC team meetings, offering data-informed insights, and supporting student success initiatives within assigned communities.
• Serve on departmental and Residential Education committees, support programs, initiatives, and strategic goals.
• Support student engagement and campus life by encouraging student involvement in co-curricular activities both within and beyond the residence halls, fostering a supportive and academically enriching residential environment.

Requirements

Minimum Qualifications: Working knowledge of organization and program management, research and interviewing techniques, principles of individual and group behavior, ability to rapidly acquire knowledge of specific campus operations, interpret and apply program rules and regulations, gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations, present clear and concise information orally and in written reports, establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. Experience: One year of experience in professional Student Services work at the entry trainee level, or equivalent amounts of graduate level job-related education. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience may substitute for education on a year-for-year basis. Knowledge, Skills and Abilities: Ability to provide effective student services such as advising, tutoring, counseling, or other related duties in a college setting, ability to interact professionally and communicate effectively with a diverse population of students, staff, and administrators, effective communication skills in person, on the phone, and via online systems, ability to maintain composure and professionalism while providing direct service to students, even in difficult situations, demonstrated thorough knowledge of English grammar, spelling, and punctuation, commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Qualifications

Knowledge, Skills and Abilities: Ability to provide effective student services such as advising, tutoring, counseling, or other related duties in a college setting, ability to interact professionally and communicate effectively with a diverse population of students, staff, and administrators, effective communication skills in person, on the phone, and via online systems, ability to maintain composure and professionalism while providing direct service to students, even in difficult situations, demonstrated thorough knowledge of English grammar, spelling, and punctuation, commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Skills

Knowledge of or familiarity with working with residential students.

Benefits

Best-in-class benefits available, including:

• Flexible scheduling including evenings, weekends, and holidays.
• Full-time work hours: Monday - Friday 8:00 a.m. - 5:00 p.m.
• Anticipated hiring range: $4,482 per month.
• CSU Total Compensation: Click here to learn more.
• Salary Grade/Range: 2.
• Recruitment Type: Temporary (annually renewable depending on funding).
• Time Base: Full-Time.

Pay

Anticipated hire is at the minimum of the classification salary range: $4,482 per month.

Schedule

Full-time work hours: Monday - Friday 8:00 a.m. - 5:00 p.m.

Condition of Employment

Satisfactory completion of the background check process.