Residential Driver

About the role

The Residential Driver is responsible for safely operating a collection truck and providing prompt, courteous, and complete waste removal services for customers. The driver must ensure the vehicle complies with the Company’s safety standards before operation, adhere to all Company, state, and federal regulations while operating, and complete daily vehicle condition reports to address any defects promptly.

Responsibilities

• Perform complete pre‑ and post‑operation inspection of the vehicle in accordance with Company policy to ensure tire pressure, fluid levels, safety equipment, gauges, and controls are in proper working order; report any safety issues on standard reports.
• Safely operate the truck along the designated route and to the disposal site; read route sheets, follow maps, and service each customer as identified or as assigned by the dispatcher or supervisor.
• Operate manual and/or automatic controls in accordance with Company safety policies to lift and load refuse, operate the compactor, and dispose of collected material at the designated facility.
• Courteously interact with customers, dispatchers, and others daily to ensure all customer routes are serviced in a timely and professional manner.
• Identify unsatisfactory waste containers and tag them in accordance with departmental procedures.
• Continuously monitor waste for evidence of unacceptable material.
• Clean areas around accidental waste spills, adhering to all applicable safety standards and policies.
• Continuously monitor vehicle condition to ensure operational readiness, minimizing downtime; clean waste from the packer blade and truck body on each disposal trip as appropriate.
• Complete required route/productivity sheets, Vehicle Condition Reports, and other reports as required.
• Maintain adherence to departmental productivity standards to ensure all customers are serviced efficiently and promptly.
• Provide excellent customer service, acting in a professional, courteous, and cooperative manner toward customers and co‑workers, demonstrating honesty and trustworthiness.
• Demonstrate good time‑management skills to complete assigned responsibilities efficiently and safely.
• Show strong follow‑through ability; adhere to work schedules and address challenges as they arise.
• Adhere to Company policies and rules, promote safety standards, and avoid taking inappropriate risks.
• Maintain pride in work and strive to achieve all goals.
• Follow and comply with all safety policies.
• Perform additional duties as assigned.

Qualifications

• Class B or higher Commercial Driver’s License with air‑brakes endorsement.
• Two years of prior experience driving heavy commercial trucks.
• Excellent reading and writing skills.
• Specialized knowledge required, including any necessary certificates, licenses, and registrations.
• Excellent customer service skills.
• Ability to multitask with strong attention to detail.
• Ability to work effectively in a fast‑paced environment.
• Great attention to detail.

Physical Demands

The position requires light lifting (50–100 pounds) and work in a shop environment.

Work Environment

The role is performed in a warehouse/shop setting. Additional related duties may be required.