Residential Driver

About the Role

The Residential Driver is responsible for safely operating a collection truck and providing prompt, courteous, and complete waste removal services for customers. The driver must ensure the vehicle complies with the Company’s safety standards, adhere to all Company, state, and federal regulations while operating, and complete daily vehicle condition reports to address any defects promptly.

Responsibilities

• Perform complete pre‑ and post‑operation inspection of the vehicle in accordance with Company policy, checking tire pressure, fluid levels, safety equipment, gauges, and controls.
• Report any safety issues on standard reports.
• Safely operate the truck along the designated route and to the disposal site; read route sheet, follow map, and service each customer as identified or as assigned by the dispatcher/supervisor.
• Operate manual and/or automatic controls to lift and load refuse, operate the compactor, and dispose of collected material at the designated facility.
• Courteously interact with customers, dispatchers, and others daily to ensure timely and professional service of all routes.
• Identify unsatisfactory waste containers and tag them in accordance with departmental procedures.
• Continuously monitor waste for evidence of unacceptable material.
• Clean areas around accidental waste spills, adhering to all applicable safety standards and policies.
• Continuously monitor vehicle condition to ensure operational readiness, cleaning waste from the packer blade and truck body on each disposal trip as appropriate.
• Complete required route/productivity sheets, Vehicle Condition Reports, and other reports as required.
• Maintain adherence to required productivity standards to ensure all customers are serviced efficiently and timely.
• Provide good customer service, acting in a professional, courteous, and cooperative manner toward customers and co‑workers, demonstrating honesty and trustworthiness.
• Demonstrate effective time management to complete assigned responsibilities safely and efficiently.
• Follow through on work schedule and address challenges as they arise.
• Adhere to Company policies and safety standards, avoiding inappropriate risks.
• Maintain pride in work and strive to achieve all goals.
• Follow and comply with all safety policies.
• Perform additional duties as assigned.

Qualifications

• Class B or higher Commercial Driver’s License with air‑brakes endorsement.
• Two years of prior experience driving heavy commercial trucks.
• Excellent reading and writing skills.
• Excellent customer service skills.
• Ability to multi‑task with strong attention to detail.
• Ability to work effectively in a fast‑paced environment.
• Great attention to detail.

Physical Demands

The role requires light lifting of 50–100 pounds in a shop environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The employee works in a warehouse/shop environment while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.