Residential Design Associate

Company Description DE Custom Floors is a locally owned, family-operated flooring company that has served homeowners and businesses across Southeast Wisconsin for over 25 years. The team specializes in luxury vinyl, hardwood, carpet, and laminate, offering solutions tailored to each customer’s style, needs, and vision. Installations are completed by CFI-certified employee installers using premium materials, and every project is backed by a Lifetime Assurance Warranty. The company is known for its commitment to craftsmanship, customer care, and a simplified, personalized experience, including a Shop-at-Home service that brings flooring samples directly to the customer’s space. DE Custom Floors focuses on delivering beautiful, durable results that make updating or renovating any space straightforward and enjoyable. Role Description The Residential Design Associate is a full-time, on-site role based in Delavan, WI. This role supports customers through the entire residential flooring design process, from initial consultation to final product selection. Day-to-day responsibilities include meeting with homeowners, assessing their spaces and preferences, recommending flooring materials and design options, and preparing visual layouts or design boards. The Residential Design Associate collaborates with the sales and installation teams to coordinate project details, manage timelines, and ensure that designs are accurately translated into completed installations. Additional tasks include maintaining showroom displays, organizing samples, updating project documentation, and providing clear, professional communication to ensure an excellent customer experience. Qualifications Strong Communication skills, including the ability to listen, present options clearly, and build positive relationships with customers and team members.Project Management capabilities to coordinate multiple residential design projects, manage schedules, and follow through on details from concept to installation.Interior Design experience or training, with the ability to recommend colors, materials, and layouts that align with client preferences and functional needs.Graphic Design and Graphics skills to create simple visual representations, mood boards, or layouts that help clients understand proposed designs.Attention to detail and a strong sense of aesthetics, especially in flooring, finishes, and residential interiors.Ability to work on-site in Delavan, WI, including some evening or weekend availability as business needs require.Basic computer proficiency, including use of design or visualization software, email, and project tracking tools.Previous experience in flooring, interior design, showroom sales, or a related residential design field is preferred but not required.High school diploma or equivalent required; additional education in interior design, graphic design, or a related discipline is an advantage.