Residential Counselor, Crisis Response (25675)

As a Residential Counselor in the Crisis Residence, you will play a vital role in supporting youth experiencing mental health and behavioral health crises. Working as part of a multidisciplinary team, you will build positive relationships with the youth while providing daily care, skill building, and crisis support that promotes safety, stability, and recovery. This is an excellent opportunity for someone who is passionate about making a meaningful difference in the lives of at-risk youth. You will work onsite in our Crisis Residence and report to the Residential Supervisor. A valid, clean New York State driver's license is required.

Responsibilities

• Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
• Follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
• Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
• Document in writing a summary of each shift.
• Learn the history and specific issues associated with the youth who requires 1:1; learn how to safely manage any crisis.
• Seek and obtain training in any particular area specific to the youth who requires 1:1 care.
• Transport 1:1 client for medical, mental health, and other essential needs.
• Work within a trauma-informed framework of the program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
• Engage and form positive relationships with all youth served.
• Complete all mandatory trainings according to programmatic guidelines.
• Display basic competency in TCI techniques.
• Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
• Work as part of a team including colleague residential counselors, clinicians, on-call staff, supervisors, and other administrative and functional support staff.
• Maintain respectful and appropriate communication with internal and external customers, including county workers, medical staff, and parents.
• Complete and maintain documentation to meet programmatic and regulatory standards.
• Transport clients for medical, mental health, and other essential needs.
• RC2 Level: Facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
• RC2 Level: Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committees.
• RC2 Level: Must have the ability, skill, and knowledge to take a lead role in a team.
• RC2 Level: Form positive relationships with more challenging youth and families.
• RC3 Level: Display critical thinking and problem-solving skills related to residential program needs.
• RC3 Level: Display good judgment and decision-making related to all program routines, therapeutic plans of youth, and program rules and protocols.
• RC3 Level: Lead, delegate, and plan work for other team members.

Requirements

• High School Diploma or GED required.
• Experience working with emotionally disturbed population.
• A valid, clean New York State driver's license is required.
• Must pass a physical.
• Must be able to complete TCI training.
• RC1 Level: Experience with emotionally disturbed population is preferred.
• RC2 Level: At least six months of related experience is required with demonstrated competency in Level 1 essential job duties. One year of related experience is desired.
• RC3 Level: At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities. Two years or more related experience is desired.

Benefits

• Health care package: medical, dental, and vision.
• Tuition reimbursement.
• Paid time off.
• Holiday pay.
• 401(k) plan.
• Life Insurance.
• Loan repayment assistance.
• Free training/CEU opportunities.

About the Organization

At Northern Rivers Family of Services, we work together to make a difference in our clients' lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.