Residential Coordinator (Group Home) Bronx (ICF)

About the role

The Residential Coordinator oversees the Bronx ICF Residence, directing and coordinating the continuous operation of all residential management systems and the individualized program planning process within a designated region. They supervise and train managers and regional staff in the implementation of management systems.

Responsibilities

• Directly supervise non-nursing clinical and consultant team members with the assigned region.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Interview, hire, and train employees; plan, assign, and direct work; appraise performance, reward, and discipline employees; address complaints and resolve problems.
• Ensure ongoing compliance and quality assurance with State and Federal regulations applicable to the operation of all facilities and programs to which they are assigned.
• Ensure that programmatic needs are met through the coordination and supervision of the interdisciplinary team process.
• Coordinate the activities of the interdisciplinary team within their designated region and conduct periodic reviews of all management systems for the assistant director and directly managing facilities/programs during periods of vacancy or absence of regularly assigned managers.
• Oversee the quality and ensure the provision of training in all areas for staff under his/her jurisdiction as per departmental policy.
• Review and provide training and support in the administration of management systems and procedures, SCIP techniques and related behavior management areas; the interdisciplinary process; documentation systems for all program models; individualized habilitation programs for all program participants within the region and all other mandated training areas.
• Provide managerial oversight and coverage during times of vacancy or absence of regular management staff, as assigned by the assistant director.
• Supervise and direct non-medical clinical and consultant staff, or ensure the coordination of all medical clinical and consultant staff, assigned to the facilities under his/her jurisdiction.
• Interpret Agency and Departmental policies, procedures, and safety regulations for all staff under his/her jurisdiction.
• Initiate or suggest plans to motivate staff to achieve program goals.
• Regularly perform activities of staff supervised.
• Assist in the development of new residential facilities, including physical plant, admission/discharge, and setting up administrative systems.
• Conduct investigations for personnel and program participant-related issues within his/her region.
• Perform duties of Treatment Coordinator.

Qualifications

• Bachelor's degree required in Human Services.
• Masters degree preferred in Human Services.
• At least three years experience in a management/supervisory position of overseeing multiple Residential group homes.