Residential Coordinator

About the role

Join Addiction Recovery Care, LLC (ARC), which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!

We are seeking a Residential Coordinator for our growing clinical team. Our Residential Coordinator will assist in the orientation and satisfaction of clients during their admissions in the program. The Residential Coordinator will see that the needs of the clients are met by maintaining structure in their daily schedule and environment while sustaining a safe and positive atmosphere throughout their treatment in our residential center.

Responsibilities

• Maintain ARC/facility compliance, safety, and efficiency practices at all times.
  • This includes assisting the Director with employee and client scheduling and program compliance, maintaining a safe and healthy environment for staff and clients, reporting any potential dangers to the director, and maintaining oversight of stewardship for CARESS.
• Supervise food and kitchen compliance.
  • This will include ensuring the client’s menu is followed, maintaining temperature and knife logs, and ensuring food and other needed items for the facility are ordered, delivered, and inventoried no less than weekly.
• Create and ensure maintenance of client’s responsibilities lists (chores) and assist the Director with necessary client disciplinary actions.
  • Plan and lead staff trainings as necessary to adhere to all ARC care and compliance standards and attend or conduct staff meetings as needed.
• Aid in scheduling transportation of clients to appointments and communicate with any and all departments to ensure client needs are met and vehicles are serviced, equipped, and safe.
  • Perform other duties assigned and cover director duties when Director is on vacation or other time off.
• Show punctuality, organization, and proficiency in all areas of center operations, including scheduling, filing, meetings, presentations, and client relations.
  • Be computer literate with experience in a Windows environment including Word, Excel, PowerPoint, and EMR.

Requirements

• High school diploma or GED
• One year customer service experience in a healthcare setting preferred
• Kentucky Peer Support Specialist preferred

Qualifications

• Be self-motivated
• Possess excellent documentation skills
• Have excellent written and verbal communication skills
• Have a strong working knowledge of computer skills and use of search engines
• Be able to handle crisis situations in a calm and supportive manner
• Maintain a positive, professional attitude toward clients and staff

Benefits

ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life’s needs, 401(k) plan with company matching, and to ensure the work-life balance - generous paid vacation, sick, holiday, and maternity/paternity leave policies.