Residential Contractor Network Manager
About the role
The Residential Contractor Network Manager at Leidos works for Ameren Illinois Energy Efficiency Program. This role involves developing and maintaining a skilled contractor network that supports the program, providing direct engagement, practical training, and onboarding support.
Responsibilities
Lead strategy and day-to-day management of the Residential Program Ally contractor network across Ameren Illinois service territory.
Support contractors through recruitment, onboarding, enrollment, and ongoing engagement, focusing on expanding Building Envelope (Insulation) participation.
Audit network gaps by region and trade discipline, and develop targeted recruitment plans.
Manage enrollment documentation, certification status, orientation coordination, and participation agreements.
Provide responsive contractor support, including program guidance, incentive updates, performance feedback, and issue resolution.
Partner with marketing teams to develop outreach campaigns and messaging to attract and retain high-performing contractors.
Identify and promote training and continuing education opportunities to strengthen contractor capability, compliance, and quality standards.
Oversee contractor data management and reporting, tracking participation, production, and performance metrics.
Requirements
Bachelor’s degree and a minimum of 3 years of experience implementing energy efficiency or contractor-driven programs; or 5+ years of equivalent relevant experience in lieu of a degree.
Experience supporting contractor service delivery and/or energy efficiency program implementation.
Strong communication and collaboration skills, with the ability to manage multiple priorities and stakeholders effectively.
Demonstrated ability to work independently and within cross-functional teams.
Experience improving processes, managing documentation, and maintaining organized program records.
Proficiency in Microsoft Excel, PowerPoint, and Salesforce (or similar CRM platforms).
Valid driver’s license and reliable transportation.
Willingness and ability to travel up to 50%, including occasional overnight travel.
Ability to adapt to changing priorities and operational needs in a fast-paced environment.
Qualifications
Project or program management experience.
BPI, LEED, or similar industry certification (preferred).
Skills
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Ability to work independently and collaboratively.
Knowledge of energy efficiency programs and contractor management.
Proficiency in Microsoft Office Suite.
Experience with Salesforce or similar CRM platforms.
Benefits
Leidos offers a comprehensive benefits package including competitive compensation, health and wellness programs, income protection, paid leave, and retirement benefits. More details are available on the company’s careers page.
Pay
The pay range for this position is $59,150.00 - $106,925.00 annually.
Schedule
The Residential Contractor Network Manager may require some travel, up to 50% of the time, including occasional overnight travel.