RESIDENTIAL CARE TEAM SUPERVISOR/EXPERT

Primary Responsibilities

• Serve as the primary supervisor and leader of a residential care facility.
• Oversee the implementation of individualized care plans tailored to residents' medical, social, and emotional needs.
• Monitor resident well-being and coordinate services with healthcare providers, therapists, and caseworkers.
• Respond to resident concerns, grievances, and emergency situations in a timely and effective manner.
• Ensure the facility operates in compliance with Arkansas health and safety regulations, Medicaid requirements, and agency policies.
• Conduct regular inspections and audits to maintain a clean, safe, and efficient living environment.
• Maintain accurate records, documentation, and reports related to resident care, staff performance, and incident management.
• Provide guidance and support in behavioral interventions, crisis management, and de-escalation techniques.
• Mediate and resolve conflicts between residents, staff, and external stakeholders professionally and fairly.

Minimum Qualifications

• At least three years of experience in social services, behavioral health, healthcare, psychology or a related field, including at least one year in a leadership capacity.
• Must be certified or eligible to become certified as a Certified Nursing Assistant within six months of employment.
• N/A