Residential Care Specialist-PRN

About the role

The Salvation Army Midland Division Family Haven Shelter located in St. Louis, Missouri, is looking for a Residential Care Specialist PRN. This is a part-time, 19 hour a week position, non-exempt position at $16.00 per hour.

Essential Duties

• Client Guiding & Safety
  • Supporting clients in practicing positive behavior and activities to maintain safety and order within the facility and on surrounding grounds
  • Conduct and document hourly bed checks on all shifts to ensure client safety and compliance
  • Enforce resident rules and policies in a fair and consistent manner
• Facility & Operational Duties
  • Maintain the shelter journal/log by recording shift incidents and reviewing previous entries
  • Answer phones, take messages, and communicate information appropriately
  • Assign and coach residents through completing chores; provide support and training as needed for chores
  • Help maintain cleanliness and order in office and shared spaces
• Team Collaboration & Communication
  • Attend and participate in team meetings, staff trainings, and organizational events (including fundraising and special events)
  • Complete all assigned trainings in a timely manner
  • Foster a positive and respectful work environment through professional and courteous communication with clients, coworkers, leads and supervisors
  • Resolve conflicts in a professional manner and demonstrate respect for others' property and personal space

Minimum Qualifications

• High School Diploma or equivalent diploma with one year experience working in a Social Service agency or two years residential experience without a diploma
• Higher education in psychology, social work, criminal justice or other related field is a plus
• Must be a team player, a self-starter, and perform well with minimum supervision
• Good communication skills are essential, as well as an ability to work with diverse and challenging personalities are essential
• Computer skills are desirable

Physical and Working Conditions

Must be capable of performing the above essential duties in an office environment to include: using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment.

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