Residential Aide, Opportunity House Men's Shelter

About the role

Position: Residential Aide. Reports to: Supervisor I. Location: Brooklyn, NY.

Responsibilities

• Assist clients in the development of daily independent living skills through individual and group Activities of Daily Living (ADL) sessions, including laundry, meal preparation and clean up, personal hygiene, shopping, and maintaining a schedule of activities.
• Maintain inventory of food and dry goods.
• Provide clients with an orientation of the facility, services and personal care items upon arrival.
• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with all Federal, State, City and CAMBA security and privacy policies intended to protect the security and privacy of individually identifiable health information.
• Update and inform clients of program changes (e.g., food services changes, laundry assignments) through individual and group meetings.
• Assist with client bed‑check every evening.
• Conduct dorm inspection to ensure client compliance with facility policies.
• Intervene and diffuse inappropriate client interaction, as necessary.
• Monitor clients' behavior and report client changes in behavior or personal care to Supervisor and/or appropriate social services staff.
• Ensure that clients receive personal care products and laundry products weekly and replace any personal care items as needed.
• Sort, count, and bag bed linens, blankets, and towels (may wash, dry and fold).
• Distribute clean bed linens, blankets, pillows, and towels to clients.
• Monitor clients' use of laundry facilities, including running new client's belongings through the dryer.
• Strip former clients' beds and lockers, sort, bag, label and document belongings, carry bags to storage area, and store bags for safekeeping.
• Identify, sort, bag, label and document valuable client belongings (e.g., electronics, cash, documents) and give to Supervisor for storage.
• Follow client belongings policy and retrieve personal property of former clients upon their return.
• Escort clients, as needed.
• Check food deliveries for quality and quantity of items and report any issues to Supervisor.
• Prepare kitchen and dining facilities for mealtimes and clean up after each meal.
• Heat and serve prepared foods according to Food Standards Policy (follow menu, set portion sizes, food service hygiene, check temperature of meals, etc.).
• Store food according to the Food Storage Policy (check temperature of refrigerators, rotate food, etc.).
• Prepare paper goods, setups and condiments for mealtimes.
• Set up coffee and hot water urns before each meal.
• May collect garbage in bags and remove to appropriate storage location.
• May prepare and serve lunch.
• May plan, coordinate and facilitate social and/or peer support events for clients.
• Tasks may be modified, expanded and/or assigned over a period.

Requirements

Sufficient education: ability to comprehend basic reading, writing, and math skills necessary to perform the essential functions of the role.

Upon hire, participate in the Department of Health Food Protection 15‑hour course, pass the exam and become a certified Food Handler.

Demonstrated skills and abilities required to perform the essential functions of the job.

Qualifications

• Bilingual in English and any other language preferred.
• Sensitivity and awareness of working with homeless and vulnerable populations is a plus.
• May be required to become First Aid/CPR certified.
• May be required to become certified in overdose prevention.

Benefits

• Health insurance
• Dental insurance
• 403(b) retirement plan with employer match
• Paid time off (vacation, personal, and sick time)
• Paid holidays

Pay

$19.36 hourly

Schedule

Full‑time (35 hours per week)