Per Diem Shift Supervisor, Opportunity House Men's Shelter

About the role

CAMBA is a community organization providing a wide array of services to over 72,000 individuals annually across 100 locations. The Opportunity House (COH) is a 62-bed men's general population shelter in downtown Brooklyn, funded by the New York City Department of Homeless Services.

Responsibilities

• Input client data using DHS’ CARES database, as needed.
• Communicate effectively with clients, peers, supervisors, and funders.
• Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc.
• Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility.
• Ensure the safety and security of operations of the facility by maintaining adequate staffing levels.
• Must remain on-site to provide supervisory coverage at all times, including lunch breaks, when working shifts as the only on-site Shift Supervisor.
• Ensure inventory of security equipment is up to date.
• Ensure security of valuables and medications in safe/cabinet.
• Retrieve, observe and document client’s self-administration of medications, as appropriate.
• Manage and coordinate the day-to-day functions of the shift ensuring programming, rounds, and client care services are occurring.
• Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation.
• Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner.
• Participate in program meetings as requested.
• Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware.
• Monitor clients’ safety and ensure safety policies and procedures are practiced daily.
• Overcome resistance to change from clients.
• Provide all required information for shift reports to CAMBA management and/or to funders.
• In the absence of adequate staffing, will have direct service/program responsibility in addition to the above.
• Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate.
• May conduct initial intake or initial and/or periodic assessments of clients.
• May reach out and market the program to the community in order to obtain resources for clients.

Requirements

• Minimum Education/Experience Required: HS Diploma or GED and 3 years applicable experience, or Associate’s degree (A.A.) and 2 years applicable experience, or Bachelor’s degree (B.A., B.S.W.) or equivalent experience.
• Other Requirements: Must be responsive and available to work on-call shifts as needed. First Aid/CPR certification preferred. Certification in overdose prevention preferred. F-80 Fire Safety Coordinator certification preferred. CPI (Crisis Prevention) certified preferred. TB testing required. Bi-lingual preferred.

Qualifications

• Must be responsive and available to work on-call shifts as needed.
• First Aid/CPR certification preferred.
• Certification in overdose prevention preferred.
• F-80 Fire Safety Coordinator certification preferred.
• CPI (Crisis Prevention) certified preferred.
• TB testing required.
• Bi-lingual preferred.

Skills

• Effective communication skills.
• Ability to maintain regulatory compliance.
• Ability to manage and coordinate day-to-day functions.
• Conflict resolution skills.
• Client engagement and assessment skills.
• Emergency response and incident management skills.
• Supervisory and leadership skills.

Benefits

Not specified.

Pay

$25.00 hourly

Schedule

Per Diem