Shelter Residential Aide - Shelter

Responsibilities

• Process new clients
• Give orientation to the rules of shelter
• Complete intake application
• File alphabetically
• Add clients to the Google spreadsheet
• Make appointments for new clients for medical physicals and transportation referrals
• Deep cleans each trailer after clients are discharged or as necessary
• Verifies inventory levels and prevents inventory gaps for items such as toilet paper, paper towels, cleaning supplies, etc.
• Provides appropriate oversight of the client's stay and enforces rules of the shelter
• Transports clients to and from the shelter for medical appointments as necessary
• Writes and reports all incidents and maintenance issues to the Shelter Supervisor
• SUBMIT WORK ORDER MAINTENANCE REQUESTS AS NEEDED
• Provides de-escalation techniques to clients as needed and to ensure safety
• MONITORS THE CLIENTS, TRAILERS, AND GROUNDS OF THE SHelter AND ENSENSURE THE SAFETY AND SECURITY OF EACH CLIENT ON THE PREMISES
• MUST BE ABLE TO MAINTAIN LAUNDRY DUTIES AND OTHER SERVICES FOR BOTH SHelters AS NEEDED
• WRITE ALL OBSERVATIONS IN DAILY TURNOVER NOTES
• MUST BE ABLE TO CONDUCT SECURITY SEARCHES EFFICIENTLY AND EFFECTIVELY
• MUST BE ABLE TO WORK WITH OTHER AREAS SUCH AS CASE MANAGEMENT AND OTHER OUTLINING SERVICES
• MUST BE ABLE TO MAINTAIN FOOD ROTATION, DONATIONS AND SUPPLIES
• MUST BE ABLE TO MAINTAIN INTEGRITY, INNOVATIVE THINKING AND ETHICAL DECISION-MAKING
• MUST BE KNOWLEDABLE OF THE WORK ENVIRONMENT, RETAIN INFORMATION AND RELAY INFORMATION
• PERFORMS OTHER DUTIES AS ASSIGNED TO MAINTAIN AND ENHANCE THE OPERATION OF THE DEPARTMENT

Qualifications

Must be able to maintain integrity, innovative thinking and ethical decision-making.