Residential Aid (RA)

About the role

The Behavioral Health Technician (BHT) is an integral member of the treatment team, functioning as the primary conduit between client, clinical, and medical staff. Under the immediate supervision of the Behavior Health Manager, the BHT is responsible for monitoring, observing, and reporting client activities while providing structure and support of the clinical person-centered treatment plan.

Responsibilities

• Maintains adherence to HIPAA compliance in all communication regarding clients in treatment.
• Provides consistent, daily, appropriate engagement with clients, supporting the implementation of the treatment plan.
• Facilitates educational groups for recovery and relapse prevention.
• Works closely with clients in residential treatment to ensure their needs are met.
• Ensures medication dispensing for clients per regulations and EMR schedule as dictated by the physician, with concise documentation.
• Uses facility EMR to accurately document all engagements with clients in treatment.
• Ensures all clients attend individual and group treatment sessions, as well as approved outside meetings.
• Maintains strict confidentiality of client information and records without exception.
• Demonstrates clarity surrounding cultural sensitivity and professional boundaries.
• Attends all staff meetings and trainings as directed by supervisor.
• Works continuously to maintain the cleanliness and functional order of the facility.
• Inspects property and documents needed repairs as per supervisor’s directive.
• Follows all processes and procedures in the Behavioral Health Procedural Manual.

Requirements

• High School diploma or GED.
• Ability to learn quickly, multi-task, and utilize effective communication skills, including both telephone and in-person.
• Positive demeanor and clear understanding of professional boundaries with clients.
• Ability to follow directives explicitly and adhere to facility policies, regardless of client demands.
• Intrinsic motivation, client-driven service disposition, excellent time management skills, team approach, and basic computer skills.
• Scheduling flexibility; holiday and weekend rotation is required.
• Dependability and punctuality are essential.
• Must hold a valid driver’s license with an acceptable driving record and provide own insured transportation.