Resident Specialist (Austin)

About the role

The Texas Workforce Commission (TWC) seeks a Resident Specialist II-III to provide care and support in a residential environment. This role supports individuals with disabilities in achieving their employment goals.

Responsibilities

• Ensures quality care, treatment, training, and support for residents in their living environments.
• Maintains residents’ safety, health, and well-being; responds to emergencies, injuries, or complaints.
• Monitors living conditions, activities, and wardrobes; submits monitoring reports.
• Participates in planning resident assessments and program goals, objectives, strategies, and activities.
• Affirms residents’ progress toward program objectives; implements and monitors behavior, social, and communication skill training and activities.
• Counsels residents and documents behaviors or discipline; communicates with other staff and interested parties regarding residents' program and progress.
• Maintains facility property, equipment, and residents’ personal effects; may transport residents or make travel arrangements.

Requirements

• RS II: High school diploma or equivalent, plus 3 months experience in a residential or dorm living facility.
• RS III: High school diploma or equivalent, plus 6 months experience in a residential or dorm living facility.
• 15 semester hours of college coursework in human services, social science or a related field may substitute for 6 months of experience.
• Must be certified in CPR and first aid.
• Shift: 7AM-3PM or 3PM-11PM; weekends required (one vacancy per shift).
• Up to 10% travel within Texas, occasional weekend travel, and ability to lift up to 10 pounds.

Qualifications

• Knowledge of techniques used in planning and monitoring recreational and social activities in a residential rehabilitation setting.
• Ability to facilitate productive interaction between residents and staff, assess residents' functional levels, and train others.

Skills

• Effective communication skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

Benefits

• Comprehensive benefits package including medical, dental, vision, life insurance, retirement programs, paid leave, and holidays.
• Optional 401(k) and 457 accounts.
• Free CEUs for maintaining CRC credentials and reimbursement for CRC & LPC renewals.
• Employee Assistance Program (EAP) services.