Resident Services Coordinator

About the role

The Resident Services Coordinator is a part‑time position (20 hours per week) focused on delivering educational and community‑building programs for residents, coordinating with third‑party service providers, and supporting low‑income individuals and families to bridge social and economic barriers.

Responsibilities

• Support the needs of low‑income individuals and families
• Deliver educational workshops to residents
• Coordinate and provide resident social activities
• Provide quality customer service
• Provide resources and connect residents to opportunities to bridge social and economic barriers
• Report program outcomes to the Rainbow Resident Services Division
• Maintain the Resource Center in a clean and presentable condition
• Plan, implement, promote, and administer youth activities and programs
• Provide quality customer service and ensure a safe, fun, and positive environment within the youth program
• Organize and oversee all volunteers for the Youth Enrichment Program

Requirements

• Experience in education or social services
• Reliable transportation
• Willingness to work at different sites as scheduled
• Energetic with a positive attitude
• Ability to provide quality customer service
• Skill in building relationships easily
• Creative self‑starter, result‑oriented, and resourceful

Skills

• Willing to undergo and pass background and drug test
• Enthusiasm in working with people
• Desire to organize community and social services events and experiences (or proven ability to quickly develop such skills)
• Desire to gain knowledge about the daily realities facing low‑income families
• Demonstrated experience successfully working with diverse populations
• Outgoing personality and ability to build relationships with community partners and resources
• Facilitate reliable personal or public transportation
• Live within 25 miles of the target zip code

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Pay

$31.00 Hourly

Schedule

Part-time, 20 hours weekly