Resident Services Coordinator

About the Role

Part-time position, 20 hours weekly. The Resident Services Coordinator is directly responsible for the delivery of educational and community-building programs for our residents and is responsible for coordinating with local third-party service providers to enhance these programs.

Essential Functions and Responsibilities

• Support the needs of low-income individuals and families
• Deliver educational workshops to residents
• Coordinate and provide resident social activities
• Provide quality customer service
• Provide resources and connect residents to opportunities to bridge social and economic barriers to goals and advancement
• Report program outcomes to the Rainbow Resident Services Division
• Maintain the Resource Center in a clean and presentable condition
• Plan, implement, promote, and administer youth activities and programs
• Provide quality customer service and ensure a safe, fun, and positive environment within the youth program
• Organizes and oversees all volunteers for the Youth Enrichment Program

Qualifications and Skills

• Prefer social work experience
• Motivated, energized, self-starter, organized, passionate, compassionate, professional, and approachable
• Ease in communicating and accountable, purposeful, intentional, resourceful
• Able to build professional relationships and develop partnerships with similar organizations
• Ready to be a servant leader of social and economic change
• Experience in education or social services
• Reliable transportation and willing to work at different sites as scheduled
• Energetic, positive attitude, quality customer service skills
• Build relationships easily
• Creative self-starter, result-oriented, and resourceful
• Must be willing to undergo, and pass, background and drug test
• Enthusiasm in working with people
• Desire to organize community and social services events and experiences - or the proven ability to quickly develop such skills
• Desire to gain skills and knowledge about the daily realities facing low-income families
• Demonstrate experience in successfully working with diverse populations
• Outgoing personality and ability to build relationships with community partners and resources
• Facilitate reliable personal or public transportation and live within 25 miles of the target zip code

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Pay

$31 Hourly