Resident Services Coordinator

Essential Duties And Responsibilities

• Provides general service management which includes intake, education (services available and application procedures) and referral of residents to service providers in the general community.
• Works with project-based residents to find employment, job training and economic development opportunities.
• Sets up and informs residents of job fairs, searches for job openings, seeks out job advancement information and opportunities for residents and assists them with the development of resumes.
• Collaborates with local agencies to sponsor wellness and educational events based on findings in daily research that will benefit the residents.
• Maintains a good working relationship with area agencies to assure their assistance.
• Develops a Resource Directory of state and/or local service providers that residents can contact for assistance (e.g. services to families, children, individuals who are elderly, persons with disabilities, emergency assistance).
• Affords residents access to economic development as well as opening and establishing bank accounts.
• Collaborates with non-profit organizations to provide services and activities for residents.
• Serves as a liaison to community agencies, networks with community providers and seeks out new services available to residents.
• Informs residents about available services and benefits and how to apply for them.
• Assists office staff with administrative duties including, but not limited to filing, answering phones and data entry.
• Greet and assist all prospective residents.
• Helps create and maintain at all times a company direction designed to develop loyalty, team spirit and unity of all Envolve Community Management personnel.
• Maintains accurate receiving and recording of any resident requests.
• Aids residents in inspection of their new apartment home.
• Aids Manager in implementation of resident renewal and retention programs.

Benefits

• Medical
• Dental
• Vision
• Life
• Long term disability
• Supplemental products
• 401K
• PTO