Resident Services Coordinator

Riley Crossing is a senior living community in Chanhassen, MN (near Hwy 101 and County Road 212) that opened in 2019. The campus offers 134 units spanning Independent Living, Assisted Living, Enhanced Care, and Memory Care, plus on-site intergenerational child care and interactive programming.

Schedule

• Part-time: 40 hours per two-week pay period
• Monday–Friday, 4:00 pm – 8:00 pm shift
• Weekends as needed

Responsibilities

• Maintain nursing staffing schedule for the community:
  • Update master nursing schedules as needed
  • Communicate staffing schedule changes
  • Notify Director of Health Services (DHS) of open blocks/positions
  • Post the daily schedule in a common area
  • Determine PPL eligibility and, in consultation with the DHS, approve or deny based on community policy
  • Determine staffing needs and open shifts
  • Communicate open shifts and take steps to fill them promptly
  • Approve or deny employee schedule trades
  • Notify DHS of status changes and permanent schedule change requests
  • Document attendance/tardiness reports and notify DHS of individuals requiring disciplinary action
  • Participate in on-call staffing rotation (if applicable)
• Coordinate administrative functions:
  • Assist DHS with E-Time (payroll) for nursing department employees
  • Track education compliance to ensure all documentation is in place (Educare, supervisory visits)
  • Schedule new employee interviews
  • Assist with new hire paperwork (if applicable)
  • Set up new hire personnel files
• Coordinate resident communication:
  • Schedule care conferences
  • Maintain resident directories
  • Coordinate on-site provider visits (podiatry, physicians, etc.)
  • Assist DHS with resident correspondence
• Other duties as assigned, including working as a Resident Assistant (RA) upon request of building leadership

Requirements

• One to three years of experience
• Proficiency in MS Office

Preferred Qualifications

• Vocational/technical training or associate degree
• Previous experience with Eldermark and Educare
• Health Unit Coordinator training

Benefits

Ebenezer offers a generous benefits package, including:

• Medical, dental, and vision plans
• Life insurance
• Short-term and long-term disability insurance
• Paid time off (PTO) and Sick & Safe Time
• Tuition reimbursement
• Retirement plan
• Early access to earned wages

Additional information: http://www.ebenezercares.org/employee-benefits