Resident Services Coordinator
Building and Land Technology · Jersey City, NJ · 3 days ago
On-siteOTHR$18–$22/hrFull-time
Duties & Responsibilities
- Engages in community activities and effectively represents the community and BLT’s local interests by fostering productive community relationships with our residents
- Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely manner
- Affords assistance with move-in and move-out procedures
- Processes work orders for the maintenance department and follows up with residents to ensure satisfaction with the work completed
- Develops, produces, and coordinates resident communications including but not limited to newsletters, surveys, and lease violation notices
- Ensures community and company policies are followed
- Reviews resident feedback with upper management team and ensures appropriate corrective action is taken promptly
- Facilitates a professional and friendly atmosphere that exceeds resident expectations
Requirements
- Must demonstrate commitment to deliver outstanding customer service
- 1+ year experience in property management, or coordinating preferred
- Certain weekend availability required
- Must be highly visible, approachable and possess a passion for excellence
- Self-motivated, trustworthy, and works with limited supervision
- Ability to set priorities, handle multiple tasks, and meet deadlines
- Strong interpersonal and communication skills
- Proficient in Microsoft Office
- High school diploma or GED, College education preferred
Benefits
- Compensation package includes: Competitive Pay of $18-22 hourly with potential for bonus
- Medical Insurance
- Dental Insurance
- Vision Plan
- 401k Plan
- Life Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Tuition Reimbursement
- 20% Housing Discount at BLT Properties