Resident Relocation Assistant (Temporary)

Responsibilities

• Review schedule of units to be renovated.
• Work with contractor to confirm construction schedule on a weekly basis.
• Meet with residents individually to communicate schedules and interview to assess household needs for relocation.
• Communicate with residents as needed to provide weekly updates on the timeline and process.
• Process all special requests of the households by working with the Property Manager and construction team.
• Cook up with vendors, including movers, and assist with utility connections and transitions.
• Aid with new rental location requirements, leases, and backgrounds to confirm qualifications prior to move.
• Other duties as assigned related to facilitating the resident relations during the renovation project.

Requirements

• High school diploma or GED equivalent
• 3-5 years of experience in a property management or administrative position
• Advanced skills with computer systems, particularly Microsoft Office
• Excellent customer service skills
• Knowledge of LIHTC, Section 8, and HUD regulations
• Superb attention to detail
• Outstanding verbal and written communication skills
• Ability to adapt successfully to changing situations and environments
• Ability to plan, organize, and prioritize work

Qualifications

• Associate's degree preferred

Benefits

• Generous time off policies
• 401(k) plan options with a company match
• Variety of Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability
• Basic Term Life Insurance and AD&D
• optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

Pay

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Schedule

Regular full-time US employees are eligible for flexible schedules.