Resident Programs Director

About the role

The Resident Programs Director plans, supervises and monitors the “Sweet Memories” and Assisted Living Activity programs to meet the specific needs of each and all residents in order to ensure the residents remain as engaged, healthy and as active as possible. Assists the Resident Care Director in maintaining the physical and emotional health of the resident. The Resident Programs Director is responsible for the activities program in the memory care neighborhood and assisted living.

Responsibilities

• Designs a creative activity program based on company standards to meet the individual needs and interests of the residents.
• Plans seven-day per week activity calendar(s) that promotes resident participation in a structured environment; includes one‑to‑one programming for residents who cannot participate in a group setting.
• Works closely with the Resident Care Director on a daily basis to better serve residents, family, visitors and staff.
• Monitors day‑to‑day operation of the Sweet Memories Neighborhood (resident ADLs, meals, cleanliness, delivering activities, charting and documentation).
• Follows state‑mandated Assisted Living Facility regulations.
• Participates in the delivery of CSL Signature Service Programs to Sweet Memories and Assisted Living residents.
• Assists and provides input in the completion and updating of UAIs, ISPs, and other assessments specific to the Sweet Memories Program.
• Participates in Care Plan meetings and family meetings.
• Communicates to families regarding resident’s involvement in the activity program.
• Assists in the training and teaching of staff for the Sweet Memories Neighborhood and Assisted Living activity programs.
• Provides guidance and acts as a resource to staff on the importance of activity programs and other areas regarding quality of life for residents.
• Participates in resident move‑in processes in the Sweet Memories neighborhood and Assisted Living.
• Assists in touring and customer contact to maintain desired occupancy.
• Participates in coordinating special events at the community (family nights, open houses).
• Manages volunteer program, including training and supervising volunteers.
• Manages transportation for outings and medical transportation as needed.
• Provides weekend coverage as assigned.
• Able to perform any job in the facility upon request by the Executive Director.
• Directly supervises any Program Assistants or Activity Assistants in all duties (interviewing, planning, assigning, directing work, appraising performance, addressing complaints, resolving problems).
• Models the core values of the company: We Care About People; We Do the Right Thing; We are Passionate, Have Fun, and Celebrate Success; We Speak Up! It’s Our Responsibility; We Take Ownership and Add Value; We are Respectful.
• Ensures all personnel exemplify the core values