Resident Monitor I (Male Days)

About the organization

We empower justice‑involved individuals to overcome adversity and reach their full potential. For over 60 years, Pioneer Human Services has served clients and customers with quality, professionalism, and compassion. As a nationally recognized social enterprise with multiple business units and facilities across Washington state, we are dedicated to delivering value to our communities and providing a chance for change.

Compensation

New hires typically start between $20.18 and $25.22 hourly, with the exact rate based on work location, experience, qualifications, skills, competencies, internal equity, and market conditions.

Benefits

• Medical, dental, and vision coverage
• Flexible Spending Accounts (Health & Dependent Care)
• Employer‑provided life insurance and Accidental Death & Dismemberment (AD&D) insurance
• Disability coverage
• Front‑loaded tuition assistance
• Retirement plan
• Employee recognition programs
• Public transportation discounts
• Employee Assistance Program (EAP)

Responsibilities

• Monitor and control entrance to a secure facility.
• Complete intake, program orientation, and discharge procedures for all residents.
• Perform scheduled and random urinalysis testing, inspections, shakedowns, counts, or breath tests.
• Conduct pat‑searches of residents, inspect belongings, and manage contraband control and confiscation.
• Supervise resident movement, activity, and rule compliance.
• Organize and supervise resident work details to maintain facility cleanliness.
• Assess and respond to resident behaviors, attitudes, and dispositions; document disciplinary actions.
• Store, monitor, and dispense resident medications per prescribed protocol.
• Welcome visitors professionally, verify identification, and manage clearance.
• Conduct physical grounds and facility safety checks; assess, evaluate, and report safety, sanitation, and security concerns.
• Patrol the building to observe residents and activities for safety and compliance.
• Conduct and log facility counts, ensuring accurate accountability documentation.
• Ensure compliance with health, hygiene, safety, and maintenance requirements.
• Perform scheduled and impromptu cleanliness checks of the facility and residents’ personal belongings.
• Take corrective action to ensure work is performed safely.
• Operate and monitor video and GPS surveillance technologies.
• Ensure all shift equipment is operational and document as necessary.
• Assume shift responsibilities in the absence of a Resident Monitor II.
• Receive, log, and archive accurate shift reports covering incidents, medical problems, discipline, new arrivals, and special instructions.
• Enter data into a community corrections software platform, including resident photos.
• Complete file audits for medication control, contraband control, and urinalysis tracking.
• Monitor delivery, storage, preparation, and service of meals; cook and serve food when kitchen staff are absent.
• Maintain confidentiality and share sensitive information only on a “need‑to‑know” basis.
• Complete all required trainings and assist with inspections, program reviews, and accreditation audits.
• Be available for scheduled work, including occasional overtime.
• Participate in shift/staff meetings and work groups to identify and solve problems.
• Promote teamwork and collaboration with coworkers.
• Partner with Community Corrections Officers and/or Case Managers to achieve program goals.
• Respond to emergency situations, call first responders, and notify the Facility Director and Assistant Director as needed.
• Communicate professionally with residents, staff, and partners to foster a positive culture.

Qualifications

• High School Diploma or GED required.
• Must be able to pass and maintain security clearances required by the Federal Bureau of Prisons.
• Obtain CPR, First Aid, and Food Handler certifications within two weeks of hire and maintain them.
• Experience with Microsoft Office Suite, Outlook, and internet browsers.
• Associate’s Degree in criminal justice, social services, or a related field preferred.
• At least 6 months of experience in human services, criminal justice, or correctional systems (including internships or volunteer work).