Resident Manager (Onsite, Part-time)

Pay

$20.00 per hour

About the role

Apart from the San Leandro Regional Office in San Leandro, CA, this is a part-time role, 5 hours a week, with a 1/3 rent discount available.

Responsibilities

• Daily inspection of all community grounds and facilities. Notify the Property Management Staff of any maintenance needs and issues.
• Clean exterior walkways and common areas, including removing all litter and debris from the building grounds, including city sidewalks, gutters and general marketing perimeter surrounding the building. Property Management Team should be notified of excess clean up.
• Clean property facilities, including, where applicable, laundry room(s), mailbox area(s), pool area(s), etc.
• Check and replace, or request replacement of, exterior lighting.
• Maintain and update resident files and records in a computerized resident management system.
• Handle phone calls and inquiries with professionalism and excellent etiquette.
• Assist with regulatory and preventative maintenance unit inspections.
• Respond to emergencies issues including taking phone calls, contacting vendors, taking photos, writing preliminary incident reports, and reporting incidents to and following up with Property Management Team.
• Light landscape work, including, but not limited to pulling weeds, watering planters, and raking leaves.
• Deliver resident communication and legal documents/notices, as instructed by Property Management Team, in conformance with government and regulatory requirements.
• Monitor parking spaces, issue citations and request tow of cars that are improperly parked, abandoned or in spaces assigned to another resident. Additionally, audit that all income baring parking spaces are only used by persons with parking agreements for that space.

Requirements

• Previous experience in property management or a similar role is preferred.
• Strong organizational skills with the ability to multitask and prioritize responsibilities.
• Excellent communication skills, both written and verbal.
• Proficient in using computer software for data entry and record keeping.

Qualifications

This position does not require:

• Collecting rent.
• Supervising third-party maintenance contractors. Make the Property Management Team aware of maintenance related issues (i.e. incomplete or shoddy work).
• Showing or leasing vacant units.