Resident Manager

About the role

The Salvation Army's Youth Services Department seeks a Resident Manager to foster a safe, respectful, and welcoming living environment for youth and young adults experiencing homelessness. This position involves supporting residents with day-to-day needs, monitoring facility operations, and responding to concerns, emergencies, and inquiries.

Responsibilities

• Foster a safe, respectful, and welcoming living environment
• Support residents with day-to-day needs and program expectations
• Maintain accurate documentation and records
• Work collaboratively with staff to promote resident well-being and program success
• Facilitate daily activities that promote resident engagement, teamwork, and problem-solving skills
• Support youth development programs, group activities, and community awareness initiatives
• Complete documentation, clerical tasks, intake procedures, and provide crisis intervention and supportive counseling as needed
• Aid in daily living activities, including meal preparation, housekeeping, resident supervision, and bedtime routines
• Monitor resident safety through regular bed checks and building security procedures
• Attend staff meetings, complete required training, and provide support to other programs as needed
• Demonstrate cultural competence and contribute to the goals and mission of The Salvation Army Syracuse Area Services

Requirements

• High school diploma or equivalent
• More than one year of experience working with adolescents or young adults
• Valid driver’s license that meets The Salvation Army insurance requirements
• Access to a vehicle during working hours
• Ability to achieve and maintain CPR Certification
• Ability to diffuse crisis situations both within team settings and independently
• Ability to document program events and carry out scheduled or spontaneous tasks
• PC Skills, Outlook, Word, Internet navigation

Qualifications

• Ability to achieve and maintain CPR Certification
• Ability to diffuse crisis situations both within team settings and independently
• Ability to document program events and carry out scheduled or spontaneous tasks
• PC Skills, Outlook, Word, Internet navigation

Benefits

• Comprehensive Health Insurance Plans
• Dental Insurance
• Vision Insurance
• Paid Vacation Time
• Paid Holidays
• Sick Leave
• Personal Time Off
• Affordable Benefits Coverage for Eligible Employees

Pay

$19.31 /Hour

Schedule

Sunday-Thursday