Resident Guest Care Support, Ventura, CA

Responsible Duties

• Ensure safety and security of the recuperative care facility.
• Conduct daily facility and equipment inspections and perform routine room checks.
• Perform Resident/Guest intake responsibilities, including providing orientation and gathering feedback.
• Create, lead, or support engagement activities for Resident/Guests.
• Assist nursing, case management, and external partners with Resident/Guest appointments, on-site services, and coordination of care.
• Aid in managing bed availability, Resident/Guest tracking, and required documentation.
• Support inventory checks and supply logs.
• Maintain accurate records including daily shift notes, incident reports, and Emergency Action Plan documentation.
• Respond to Resident/Guest concerns and provide appropriate support and de-escalation using trauma-informed and Resident/Guest-centered approaches.
• Attend all required meetings and training, including shift handoff and training such as BLS, Crisis Prevention, Harm Reduction, Trauma-Informed Care, and DEI.
• Perform laundry, boutique, and mealtime support duties.
• Assist with basic housekeeping tasks as needed.
• Remain flexible to adapt to schedule changes and/or work additional shifts to meet operational needs.

Qualifications

• Minimum 2 years of experience in caregiving, recuperative care, shelter-based care, or a related supportive services environment (preferred).
• Ability to perform and prioritize multiple tasks effectively in a fast-paced environment.
• Must be able to work a schedule consisting of five (5) eight (8) hour shifts.
• Current BLS certification is preferred but not required.
• Strong oral and written communication skills.
• Ability to communicate effectively with staff, Resident/Guests, and external partners.
• Bilingual in Spanish a plus.
• TB clearance required. Within 30 days of hire.
• Fingerprint live scan/background clearance required will be done within 30 days of hire.

Physical Requirements

• Standing and walking 90% of the time.
• Frequent bending/stooping, squatting, reaching above the shoulders, twisting, turning, kneeling, lifting/pulling/pushing up to 50 pounds.
• Utilize conversational speech for effective verbal communication.
• Noise level is high in some client care areas.

Benefits

National Health Foundation addresses the social determinants of health using several research proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org/.