Resident -Field Service Representative

About the role

The Field Service Representative role at Veolia Water Technologies & Solutions involves providing operations and maintenance expertise on water treatment systems across various industries.

Responsibilities

• Provide operations and maintenance expertise on water treatment systems across various industries.
• Ensure the optimal performance of technologies such as media filtration, softening, reverse osmosis, and more.
• Troubleshoot, conduct maintenance, and perform analytical testing to meet customer needs and contract specifications.
• Consult with customer management and operation teams.
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts.
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed.
• Avoid non-compliance with contract volume and quality specifications.
• Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific testing requirements.
• Assist in providing service activities including parts refurbishment, maintenance, calibration of equipment, inspection, repair, performance testing, customer communications, project assessment and execution, and telephone customer support.
• Work schedules that will fluctuate based on customer and business needs/demands.
• Perform diagnostics testing, repairs, test and calibration routines on the instruments, and complete all required paperwork.
• Collect payment information and generate shipping and billing paperwork.
• Provide extensive equipment support and general hardware and software support.
• Ensure compliance with all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle (if applicable) and comply with all Veolia Environmental, Health and Safety (EHS) policies.

Qualifications

• High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience of service/maintenance or equivalent in an industrial environment.
• Valid Driver’s License.