Resident Coordinator (Full-Time)

About the role

The Resident Coordinator will work out of the Pico-Union Transitional Housing Program serving transitional age youth (TAY) experiencing housing instability. This role will be responsible for general oversight of the property, cleanliness, safety, crisis responses, and conflict management. They will build relationships with residents, enforce house rules, provide crisis response and conflict resolution, and communicate emerging issues while working closely with case managers.

Responsibilities

• Daily house and property inspection to maintain curb appeal and resident safety
• Maintain adequate inventory and storage of program supplies, including snacks, materials for activities, cleaning supplies, laundry soaps, office supplies, etc.
• Aid with program intakes and exits, including preparing intake packets, files, the youth’s living space, and supporting
• Coordinate and ensure meal support in the program (e.g. food pantry donations)
• Report all issues concerning resident health and safety, maintenance or other areas of concern to appropriate managers/point persons within SPY’s Maintenance Department in a timely manner, and track outcomes.
• Interact with and build relationships with program residents, demonstrating the ability to support resident success, solve problems and enforce house rules, and provide crisis response and conflict resolution with and among residents.
• Communicate emerging and outstanding issues to the Housing Programs Manager in a timely manner; work closely with case managers to resolve issues.
• Cook SPY vehicles to transport residents to services and community activities
• Work within established legal and ethical guidelines
• Ability to work in a fast paced environment that requires effective collaboration with a variety of organizations and individuals
• Must possess great communication and organizational skills
• Subject to criminal and driving background checks
• Proficient in Microsoft Office and Google Drive
• Other duties as assigned to support the mission of the organization

Requirements

• Bachelor’s degree in social work, psychology, or any related field is preferred. Related work or lived experience will be strongly considered in place of or in addition to a degree.
• 2+ years of experience providing direct services to high-risk transition age youth is preferred.
• Working knowledge of child and adolescent social, emotional, and cognitive development, trauma informed care and harm reduction service model is preferred.
• A commitment to and passion for the mission, vision, values and culture of SPY.
• A self-starter who is prepared to drive innovative solutions within the organization.
• Must possess great communication and organizational skills.
• An ability to work in a fast paced environment that requires effective collaboration with a variety of organizations and individuals.
• A valid California driver’s license, auto insurance, and the ability to transport clients seeking housing and other services are required.
• Bilingual Spanish/English a plus.

Qualifications

• Subject to criminal and driving background checks.
• Proficient in Microsoft Office and Google Drive.

Skills

• Effective communication and organizational skills
• Ability to work in a fast-paced environment
• Collaboration with a variety of organizations and individuals
• Driving a vehicle to transport clients seeking housing and other services

Benefits & Perks

• Comprehensive health coverage
• 403b with agency contribution
• Affordable paid time off
• Professional development opportunities

Pay

SALARY RANGE: $22.00/hr

Schedule

SCHEDULE: Monday-Friday (7:00am-3:30pm)

Driver Position

[If yes, see driving policy below]

Benefits

• Comprehensive health coverage
• 403b with agency contribution
• Affordable paid time off
• Professional development opportunities

COVID-19 Vaccination Requirements

Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. Please submit proof of vaccination to HR@safeplaceforyouth.org. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are not guaranteed.

Driving Policy

Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record. For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued.