Resident Care Manager

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID etc. Remove boilerplate. Preserve all substantive info. We need to parse the posting. Content: - Intro paragraph about ETHIC etc. That's about mission, maybe "About the role" or "About Touchmark". Could be "About the role" or "About the organization". The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections apply. We have: - About the role: description of role, mission, why you'll love this role, etc. - Responsibilities: "What You'll Do" list. - Requirements/Qualifications: "What We're Looking For" list. - Skills: maybe part of requirements. - Benefits: listed. - Pay: not mentioned (no salary). So we should not include Pay section. - Schedule: mentioned: "Classification: Exempt Schedule: Full Time". That's schedule info. So we can include Schedule section with "Full Time". Also classification Exempt maybe part of schedule? Could include. We must not create sections with filler like "not specified". So only include if content. We need to preserve all substantive information. So we need to include the mission paragraph, the "Why You'll Love This Role" bullet points? Actually those are prose list but could be

• . The "Why You'll Love This Role" is a list of bullet points. We'll treat as
  • . Similarly "What You'll Do" is a list of responsibilities. "What We're Looking For" is a list of requirements/qualifications. Benefits list. Schedule: we have "Classification: Exempt Schedule: Full Time". Could be a short paragraph. Also "Reports to: Health Services Director" maybe metadata; we can fold into short p. We must not repeat job title as heading. The title is "Resident Care Manager". Not to repeat. We must not include application instructions, EEO, etc. At end there is "Check us out at www.Touchmark.com. We’re growing. Are you?" That's maybe promotional but not boilerplate; could be considered part of "About the role"? Might be okay to keep as a short paragraph. We need to output only HTML fragment, no /, no markdown fences. Let's structure:

    About the role

    ETHIC – Excellence, Teamwork, Hospitality, Integrity, And Compassion – Steadfastly Characterizes Our Mission To Continually Enrich The Daily Lives Of Residents. We Practice These Principles With Every Task And Interaction, From Personal Caregiver Assistance To Mowing The Grass. At Touchmark, We Say I AM AN ALLY I AM A FRIEND I AM A GIVER. Touchmark on West Prospect is Appleton’s leading full service senior living community, dedicated to enriching the lives of residents through exceptional care, hospitality, and meaningful relationships. We are seeking an experienced and compassionate Resident Care Manager to help ensure exceptional, person centered care for residents in our Assisted Living and Memory Care neighborhoods. This position combines resident care coordination, family communication, quality assurance, and leadership of our caregiving team. The Resident Care Manager is a visible presence in our neighborhoods, developing relationships with residents and families while providing caregivers with the leadership, direction, and support they need to deliver excellent care.

    Reports to: Health Services Director. Classification: Exempt. Schedule: Full Time.

    But schedule may be separate section. However we already have schedule in paragraph; but we could also have a Schedule section. The instruction: prefer a few substantive sections over many thin ones. So maybe combine schedule into About the role paragraph is okay. But we also have Benefits section separate. We need to include Benefits section. Let's decide sections: - About the role (includes mission, role description, why you'll love this role? Actually "Why You'll Love This Role" could be part of About the role or separate. Could be its own section but we might combine. - Responsibilities (What You'll Do) - Requirements / Qualifications (What We're Looking For) - Benefits We could also have Skills but it's covered in Requirements. Thus we will have four sections. We need to ensure we don't create empty sections. Now extract content. "Why You'll Love This Role" bullet points: - Build meaningful relationships with residents and their families - Make a direct impact on the quality and consistency of resident care - Lead, coach, and develop a dedicated caregiving team - Coordinate care as residents’ needs change - Work collaboratively with nursing and other Health Services leaders - Help create a culture centered on compassion, accountability, and exceptional service These are substantive; we can include as
    • under About the role or separate. Since it's about role, we can include in About the role after the description. Now Responsibilities list from "What You'll Do": - Coordinate and oversee residents’ activities of daily living and individualized care needs - Develop, review, and update resident service plans and facilitate care conferences - Monitor residents to ensure care needs are being met and changes are appropriately addressed - Serve as a primary point of contact for residents and families regarding care, concerns, and changing needs - Coordinate with nursing, physicians, home health, hospice, and other providers to support continuity of care - Assist with resident move ins and transitions as care needs change - Ensure caregivers understand and consistently follow resident service plans - Provide day to day leadership, supervision, coaching, and support to the caregiving team - Train and develop caregivers while establishing clear expectations for quality, service, and accountability - Partner in recruiting, onboarding, scheduling, evaluating, and retaining caregiving team members - Maintain a visible presence in the neighborhoods, observing both resident needs and the delivery of care - Conduct quality assurance activities and help ensure compliance with Touchmark standards and applicable regulations Now Requirements list from "What We're Looking For": - Bachelor’s degree in health administration, social work, psychology, gerontology, or a related field - At least one year of successful staff management or supervisory experience - Experience working with older adults and individuals with advancing care needs - Previous experience in assisted living, memory care, senior living, health care, social services, or a related environment strongly preferred - Strong leadership and coaching skills - Excellent communication and relationship building skills with residents, families, and team members - Strong organizational skills and ability to coordinate multiple resident and staffing needs - Understanding of resident care planning and quality assurance - Ability to work collaboratively with nursing and other health care professionals - Proficiency with computers, including Microsoft Office - CPR/AED and First Aid certification as required Now Benefits list: - Paid time off (including holidays) - Health, dental, and vision insurance plans for employees and eligible dependents - Education assistance - Bonus and retirement plans - Health care, dependent care, and commuter Flexible Spending Accounts - On-Demand Pay allows you to access pay as you earn it - Employee Assistance Program - Supplemental insurance options Now we need to output HTML. We'll wrap each section in

      heading then content. For About the role: we can have a

      for mission paragraph, then maybe a

      for Reports to etc, then a

      • for Why You'll Love This Role. But we must not repeat job title as heading; fine. We need to ensure we don't include any boilerplate like "Check us out at www.Touchmark.com. We’re growing. Are you?" That's not boilerplate but maybe promotional; we could include as a short p at end of About the role. It's substantive? It's a call to action but not required. Might be okay to include but it's not essential. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep that line as it's part of posting. It's not boilerplate; it's a closing encouragement. So include. Thus About the role content:

        ETHIC – Excellence, Teamwork, Hospitality, Integrity, And Compassion – Steadfastly Characterizes Our Mission To Continually Enrich The Daily Lives Of Residents. We Practice These Principles With Every Task And Interaction, From Personal Caregiver Assistance To Mowing The Grass. At Touchmark, We Say I AM AN ALLY I AM A FRIEND I AM A GIVER. Touchmark on West Prospect is Appleton’s leading full service senior living community, dedicated to enriching the lives of residents through exceptional care, hospitality, and meaningful relationships. We are seeking an experienced and compassionate Resident Care Manager to help ensure exceptional, person centered care for residents in our Assisted Living and Memory Care neighborhoods. This position combines resident care coordination, family communication, quality assurance, and leadership of our caregiving team. The Resident Care Manager is a visible presence in our neighborhoods, developing relationships with residents and families while providing caregivers with the leadership, direction, and support they need to deliver excellent care.

        Reports to: Health Services Director. Classification: Exempt. Schedule: Full Time.

        • Build meaningful relationships with residents and their families
        • Make a direct impact on the quality and consistency of resident care
        • Lead, coach, and develop a dedicated caregiving team
        • Coordinate care as residents’ needs change
        • Work collaboratively with nursing and other Health Services leaders
        • Help create a culture centered on compassion, accountability, and exceptional service

        Check us out at www.Touchmark.com. We’re growing. Are you?

        Now Responsibilities section:

        Responsibilities

        • Coordinate and oversee residents’ activities of daily living and individualized care needs
        • Develop, review, and update resident service plans and facilitate care conferences
        • Monitor residents to ensure care needs are being met and changes are appropriately addressed
        • Serve as a primary point of contact for residents and families regarding care, concerns, and changing needs
        • Coordinate with nursing, physicians, home health, hospice, and other providers to support continuity of care
        • Assist with resident move ins and transitions as care needs change
        • Ensure caregivers understand and consistently follow resident service plans
        • Provide day to day leadership, supervision, coaching, and support to the caregiving team
        • Train and develop caregivers while establishing clear expectations for quality, service, and accountability
        • Partner in recruiting, onboarding, scheduling, evaluating, and retaining caregiving team members
        • Maintain a visible presence in the neighborhoods, observing both resident needs and the delivery of care
        • Conduct quality assurance activities and help ensure compliance with Touchmark standards and applicable regulations
        Now Requirements/Qualifications section. Could be titled "Requirements" or "Qualifications". We'll use "Requirements". Provide list.

        Requirements

        • Bachelor’s degree in health administration, social work, psychology, gerontology, or a related field
        • At least one year of successful staff management or supervisory experience
        • Experience working with older adults and individuals with advancing care needs
        • Previous experience in assisted living, memory care, senior living, health care, social services, or a related environment strongly preferred
        • Strong leadership and coaching skills
        • Excellent communication and relationship building skills with residents, families, and team members
        • Strong organizational skills and ability to coordinate multiple resident and staffing needs
        • Understanding of resident care planning and quality assurance
        • Ability to work collaboratively with nursing and other health care professionals
        • Proficiency with computers, including Microsoft Office
        • CPR/A