Care Manager
About the role
Position Summary: The Care Manager conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. Travel is required. Work environment: Job related tasks do not involve exposure to blood, body fluids, or tissue; may have exposure to unpredictable individuals and situations when working at agency sites, affiliates, or the community. OSHA Exposure Category III. Physical demands: Certain deadlines may require evening/weekend work; ability to address emergent issues; full sight and hearing with fluency in English; regularly required to talk or hear; frequently required to stand, walk, sit; must be able to sit for long periods; constant computer and office equipment use. Supervised by: Program Manager / Project Manager. Does not supervise others. Work contact group: All staff, individuals at sites, visitors, family members, vendors, various county mental health services, various regulatory and professional agencies; daily contact with outside providers.
Responsibilities
- Outreach and engagement to formally enroll referred individuals into the care management program.
- Conduct assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees.
- Assures supports are in place inclusive