Resident Care Coordinator

About the role

TerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. TerraBella communities together account for more than 2200 units and span a full spectrum of senior living and care options, including Active Independent Living, Assisted Living, Memory Care, and available, short-term Respite Care. TerraBella Senior Living is hiring a Resident Care Coordinator to join our community The Park Oak Grove. Registered Medication Aide License Required. The Resident Care Coordinator is responsible for the coordination of resident care needs including, but not limited to drafting the schedule, maintenance of required logs such as the physician appointment log and the pharmacy log, filing and organization of the clinical record, retrieval of signed physician orders, etc. Additionally, the Resident Care Coordinator assists the Director of Health & Wellness, as needed, to train new Care Managers, and Medication Technicians. In the absence of the Director of Health & Wellness, assumes the responsibility of supervision and delivery of resident care services in compliance with TerraBella expectations, policy and procedure and State regulations.

Responsibilities

• Ensures resident care staffing is within regulatory and company requirements with a 4-week rolling schedule submitted to the Director of Health & Wellness for approval at least one week in advance of posting due date.
• Maintains the resident care scheduling book with current approved requests for time off noted on the scheduling calendar for planning purposes.
• Performs daily filing of all documents relevant to the resident record in chronological order.
• Performs a quality assurance review of the documents prior to filing to ensure items are dated, verified and signed by the physician if appropriate.
• Performs the ongoing task of verbal order signature retrieval, ensuring all orders are returned signed by the physician with 14 days of the date the order is received.
• May conduct weekly cart audits of each medication cart following the cart audit process and submits the audit sheet to the Director of Health & Wellness and Executive Director for review in the event that a Support Nurse cannot complete the audit.
• Assists with data collection, reporting processes as requested.
• Performs a daily review of medication administration process ensuring medications are passed timely and accurately.
• Intervenes as needed to provide support/ training during the med pass.
• Performs as a preceptor to new team members ensuring each new team member is in full compliance with all policies and procedures relevant to their individual roles before completion of orientation.
• Takes physician's orders following the medication order process and maintains adequate records of order transcription and verification.