Resident Care Coordinator

CNA License Required Love to make a difference in the lives of seniors? At Modena Green Oaks, we are guided by our Core Values—Compassion, Communication, Commitment, and Creativity—in everything we do. Our goal is to provide the highest quality care and lifestyle for our residents while fostering a supportive and rewarding workplace for our team members. What Solera Offers You A growing company with opportunities for career advancementImmediate pay access — no more waiting for paydayTuition reimbursement to support your professional growthComprehensive medical benefits with discounted gym membershipsDental, vision, life, and disability insurance401(k) retirement plan with company matchPaid holidays and paid time offEmployee Assistance Program (EAP)Perks and employee discount programsSupportive, team-oriented workplace culture Position Overview The Resident Care Coordinator supports the delivery of high-quality resident care by coordinating assessments, care plans, staffing support, and communication with residents, families, and care providers. This role partners closely with community leadership and the interdisciplinary team to promote resident dignity, safety, independence, and quality of life while ensuring compliance with all applicable regulations. Key Responsibilities Resident Care & Coordination Complete and support pre-move-in, move-in, and ongoing resident assessmentsAssist in developing, updating, and monitoring individualized care plansServe as a primary point of contact for residents and families regarding care needsMonitor changes in resident condition and communicate concerns appropriatelyCoordinate care with physicians, pharmacies, hospitals, and external providers Team Support & Oversight Support care team scheduling and staffing coverage as neededProvide guidance and support to care team membersAssist with onboarding and ongoing training, including dementia-specific educationPromote teamwork and alignment with Solera’s Core Values Medication & Documentation Support medication management processes, including coordination with pharmacy servicesEnsure care documentation is accurate, timely, and compliantAssist with medication storage, documentation, and compliance oversight Compliance, Safety & Quality Support compliance with federal, state, and company care regulationsParticipate in surveys, inspections, and quality assurance initiativesMaintain a safe and secure environment for residents, team members, and guestsAssist with emergency preparedness and safety procedures Community & Operational Support Participate in daily stand-up meetings and interdisciplinary collaborationSupport tours, referrals, and census growth initiatives as neededAssist with supply tracking and care-related inventoryPromote a positive, professional community culture Qualifications Education & Experience Preferred: Two (2) years of college coursework in healthcare, human services, or a related fieldPreferred: Four (4) years of experience in senior living, residential care, or dementia-related services Skills & Abilities Strong organizational, communication, and problem-solving skillsAbility to manage multiple priorities in a resident-focused environmentProficiency with basic office systems and electronic care documentation Personal Attributes Compassionate and resident-centeredDemonstrates integrity, accountability, and teamworkCommitted to dignity, safety, and quality care Modena Green Oaks is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.