Resident Care Coordinator

Our Senior Living Facility is seeking a Resident Care Coordinator who can lead and care for residents while managing staff. This role includes manager‑on‑call responsibilities, critical communication with family members, and strong support for the Executive Director.

Responsibilities

• Work with families, management, and care staff in all aspects of operations, including setting priorities and job assignments.
• Provide manager‑on‑call support when needed.
• Communicate with family members and act as a primary point of contact.
• Support the Executive Director as a significant part of the position.
• Monitor each department, communicate and interpret policies, evaluate performance, provide feedback, coach, and discipline staff as necessary.
• Maintain current knowledge of State Regulations and ensure compliance in all surveys.
• Monitor labor costs.
• Demonstrate independent judgment, discretion, problem‑solving, and innovative thinking.
• Track attendance and carry out disciplinary action where appropriate.
• Communicate and enforce policies and procedures.
• Supervise caregivers and med techs on the floor.
• Cover multiple shifts and create staff schedules.
• Interview candidates, make hiring recommendations, and orient new staff.
• Assist the Manager in all projects as needed.

Requirements

• Experience leading a senior living community.
• Proven leadership and communication skills.
• Proficiency with Microsoft Office applications.
• Ability to provide personal care for residents when needed.
• Experience with 7shifts scheduling software preferred.

Benefits

• Medical, dental, and vision insurance.
• Paid time off.
• Rewarding relationships built with staff and residents.