Resident Care Coordinator

About the role

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity, we offer a work environment where you can become your best possible self. You’ll earn more than a paycheck and find opportunities to grow your career through professional development and ongoing programs catered to your overall health and wellness.

Responsibilities

• Provides direct supervision of care giving within the community, ensuring residents are treated with respect and dignity, recognizing individual needs, and encouraging independence.
• Fosters a homelike atmosphere throughout the community and provides direct supervision of resident care staff, including monitoring job performance, collaborating on associate performance evaluations, coaching, and counseling associates.
• Coordinates training and education of resident care staff on an ongoing basis and verifies all associate hours on time cards and weekly hours report.
• Completes nursing schedules to assure proper coverage to meet resident needs and according to budget, including arranging replacement staffing when necessary and maintaining clear records of all changes, requests, and irregularities.
• Observes residents' health status, takes actions to address concerns within scope of practice, and reports all significant changes, reactions to medications and treatment, or significant incidents to the Health and Wellness Director (or designee) in a timely manner.
• Assists the Health and Wellness Director (or designee) in medication management, ordering medication from the pharmacy, and maintaining records as dictated in Brookdale Senior Living policies and procedures manual.
• Monitors staff in administration of medication, to include frequent audits of medication administration records (MAR), and observes residents, records significant reactions, and notifies community leadership of resident's condition and reaction to drugs, treatments, and significant incidents.
• Responds promptly to all emergency calls from residents and communicates to families regarding resident's personal needs and achievements.
• Assigns vital signs to associates and monitors compliance, and assures in-house ancillary medical services are scheduled and followed through.
• Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families, and participates in the maintenance of resident charts.
• Participates in department quality improvement activities, to include completion of quality assurance surveys as assigned by community leadership, and performs daily, weekly, and monthly safety and infection control checks of the home and grounds.
• Participates in community functions, including family socials and open houses, communicates with community professionals, and shares on-call duties as required.

Requirements

• Must possess an active Medication Technician License in Virginia.

Qualifications

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Benefits

A full suite of health insurance, life insurance, and retirement plans are available and vary by employment status. Benefits eligibility includes:

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full-time benefits eligibility also includes:

• Paid Time Off
• Paid holidays
• Company-provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness, and hospital indemnity insurance, and legal plan
• Tuition reimbursement

Pay

Base pay in range will be determined by applicant’s skills and experience.

Schedule

Part-time and full-time positions are available. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.