Resident Care Coordinator

About the role

Brookdale Senior Living, recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity, operates 589 communities nationwide (as of November 30, 2025). This position provides direct supervision of caregiving within a community, ensuring residents are treated with respect and dignity while fostering a homelike atmosphere. The role involves overseeing resident care staff, coordinating training, managing schedules, and supporting medication management under the direction of the Health and Wellness Director.

Responsibilities

• Provides direct supervision of caregiving within the community, ensuring residents are treated with respect and dignity while recognizing individual needs and encouraging independence.
• Fosters a homelike atmosphere throughout the community.
• Provides direct supervision of resident care staff, including monitoring job performance, collaborating with community leadership on associate performance evaluations, coaching and counseling associates, and conducting and documenting corrective action as needed.
• Coordinates training and education of resident care staff on an ongoing basis.
• Verifies all associate hours on time cards and weekly hours reports.
• Completes nursing schedules to assure proper coverage to meet resident needs and according to budget, including arranging replacement staffing when necessary and maintaining clear records of all changes, requests, and irregularities.
• Observes residents' health status, takes actions to address concerns within scope of practice, and reports all significant changes, reactions to medications and treatment, or significant incidents to the Health and Wellness Director (or designee) in a timely manner.
• Assists the Health and Wellness Director (or designee) in medication management, ordering medication from pharmacy, and maintaining records per Brookdale Senior Living policies and procedures.
• Assures medications are properly stored, medication carts/cupboards are cleaned, and medication room is organized according to standards.
• If within scope of practice, may administer medication to residents; may review capabilities of residents who self-administer medications on a regular basis (per state regulations regarding medication assistance and documentation).
• Monitors staff in administration of medication, including frequent audits of medication administration records (MAR).
• Observes residents, records significant reactions, and notifies community leadership of resident's condition and reaction to drugs, treatments, and significant incidents.
• Responds promptly to all emergency calls from residents.
• Communicates with families regarding resident's personal needs and achievements; reminds families of need for scheduled physician, dental, or eye appointments.
• Assigns vital signs to associates and monitors compliance.
• Assures in-house ancillary medical services (podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc.) are scheduled and followed through.
• Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families.
• Participates in the maintenance of resident charts, including review of documentation performed by resident assistants, monthly MAR reviews, setting up new resident records, and thinning records appropriately.
• Participates in department quality improvement activities, including completion of quality assurance surveys as assigned by community leadership.
• Performs daily, weekly, and monthly safety and infection control checks of the home and grounds, assisting community leadership for resident health and safety purposes.
• Participates in community functions including family socials and open houses.
• Communicates with community professionals.
• Shares on-call duties as required.

Benefits

Part- and Full-Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full-Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity insurance, and legal plan
• Tuition reimbursement

Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Pay

Base pay in range will be determined by applicant's skills and experience.

Additional information

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with the company for at least a year. The application window is anticipated to close within 30 days of the date of the posting.