Resident Assistant

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support all phases of operation and implementation of program rules and policies
• Communicate consistently with counselors through documentation about resident concerns, issues or needs
• Aid Director of Admissions & Billing with resident intake procedures
• Aid counselors with resident discharge procedures
• Complete scheduled walk around sessions to monitor the entire campus
• Provide resident transportation to/from appointments, including self-help groups, as needed
• Provide residents with NA/AA schedules and meeting locations
• Complete Incident reports upon crisis
• If designated, assist with medication management for residents
• Conduct drug screens upon admission and when requested by staff
• Maintain an inventory of resident room keys

QUALIFICATIONS

• High School diploma or equivalent with a minimum of one (1) year related experience. Associates degree in the Human Services field with a minimum of one (1) year related experience preferred.
• Emotional stability, maturity, warmth, openness and the ability to work effectively with a diverse, indigent population
• Valid NC driver's license and insurable by Hope Haven’s carrier
• Ability and willingness to provide coverage in the facility twenty-four hours a day, seven days a week
• Knowledge of confidentiality laws so that client confidentiality is maintained at all times
• Ability to complete all training requirements as designated by Hope Haven, Inc.
• Maintain CPR and First Aid certification

PHYSICAL REQUIREMENTS

• Walking/Standing/Sitting
• Driving
• Lifting/Pulling/Pushing
• Keyboarding