Resident Advocate, Transitional Recovery Housing - PT Weekend

About the Role

At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people. As a Resident Advocate, you help create a safe, supportive, and recovery-focused environment for individuals residing in Avivo's Transitional Recovery Lodging program. You are often the person participants turn to when they need support, encouragement, problem-solving assistance, or simply someone who believes in their ability to move forward. This role is ideal for someone who enjoys building relationships, supporting people through challenges, and helping create a community where individuals can focus on recovery, stability, and long-term success.

Responsibilities

• Build positive, supportive relationships with participants in recovery
• Help maintain a safe, secure, and welcoming living environment
• Monitor building activity and manage resident and guest access
• Respond to participant needs by providing food, supplies, and other essential resources
• Answer participant calls and provide support, problem-solving, and guidance
• Conduct crisis prevention and intervention activities to support housing stability and participant wellbeing
• Promote recovery-oriented, trauma-informed, and harm reduction practices
• Encourage participation in pro-social, health, and wellness activities
• Assist participants with transportation needs, appointments, and community connections
• Complete required documentation and maintain accurate participant records
• Collaborate with internal teams and community partners to support participant success

Requirements

• High school diploma or equivalent
• Two years of experience working with individuals experiencing mental health and chemical health challenges
• Lived experience may be considered toward experience requirements
• Knowledge of or experience working with individuals who have experienced long-term homelessness
• Strong communication and relationship-building skills
• Ability to de-escalate situations and respond calmly during crises
• Understanding of recovery-oriented, trauma-informed, Housing First, and harm reduction approaches, or willingness to learn
• Ability to maintain professional boundaries while providing compassionate support
• Strong problem-solving skills and sound judgment
• Valid driver's license, proof of insurance, and a clean driving record
• Ability to work the required schedule of Saturday & Sunday, from 3:00 PM–11:30 PM

Schedule

This position is scheduled to work 2nd Shift: 3:00 PM–11:30 PM on Saturday and Sunday.

Benefits

• 32-hour full-time work week
• Medical Health plan
• Health Savings Account (HSA)
• Nice Healthcare: offers chat, video visits and in-home primary care visits
• Dental plan
• Dependent Care Flexible Spending Account (FSA)
• Basic Life/AD&D & Voluntary Life/AD&D
• Long term disability
• Option to purchase critical illness, accident insurance and short-term disability
• 401(k) Plan
• 10 Paid holidays & generous PTO