Resident Advocate Night A

About the role

Resident Advocate Night A position oversees the shelter operations including service delivery to residential clients during assigned shifts.

Schedule

• 40 hours weekly
• Sunday – 12 am to 8:30 am
• Monday & Tuesday – Off
• Wednesday & Thursday – 12 am to 8 am
• Friday – 12 am to 7 am
• Saturday – 12 am to 8:30 am or as necessary to achieve program objectives, tasks, activities, and responsibilities

Responsibilities

• Provide crisis intervention assistance to current residents and hotline callers
• Oversee the safety, security, and general welfare of adults and children utilizing the shelter facility during assigned shift
• Provide orientation to residents regarding all shelter guidelines and procedures and ensure adherence to those guidelines
• Maintain confidentiality pertaining to records, residents, and locale of shelter facility
• Ensure all donations are accepted, recorded, and put away in proper storage areas
• Attend and contribute to shelter and combined staff meetings
• Oversee the cleanliness of the shelter to include checking chores and reassigning as needed
• Submit maintenance requests for equipment and building repairs
• Check call notes and retrieve client messages
• Other duties as assigned

Requirements

• Minimum of a 4-year degree in Social Work, Sociology, Psychology, Human Resources, or comparable experience
• Must pass a criminal background check, motor vehicle report, and reference checks
• Must have a clean driving record and have automobile insurance coverage; be insurable
• No drivers under the age of 21
• No DUI, reckless driving, or suspended license violations
• No more than 2 moving violations in a 3-year period for drivers over the age of 25
• No more than 1 moving violation in a 3-year period for drivers ages 21–25
• Provide and maintain proof of personal automobile insurance
• Ability to lift/carry/move a minimum of 40 lbs for an extended distance

Skills

• Ability to demonstrate communication and problem-solving skills that encourages and empowers residents to seek remedies for positive changes
• Ability to handle multiple tasks and prioritize changing workload
• Ability to make independent decisions to benefit residents, the shelter facility, and the agency
• Sensitivity regarding the issues of family violence and sexual assault and the ability to remain calm in crises
• Ability to understand residential programs and the dynamics of communal living

$41,000 per year / $19.71 per hour