Resident Advisor

About the role

The Resident Advisor ensures the security and well-being of residents, assists with immediate needs, and supports the smooth operation of the shelter.

Responsibilities

• Answer the office phone professionally and write down messages for residents.
• Walk through each floor of the building for a visual inspection every 45 minutes.
• Attend to and report emergency needs as they occur.
• Report any suspected or observed child abuse to the Program Director.
• Ensure residents sign in and out of the building.
• Check resident keys in and out of the intake office.
• Read and maintain a shift log recording all pertinent activities.
• Keep a record of all resident mail received and place mail in mail slots.
• Serve breakfast, lunch, dinner, and evening snacks at the posted times.
• Complete the Meal Count form for children participating in breakfast, dinner, and evening snacks.
• Assist with laundry tasks including washing, drying, folding, and storing linens in the linen closet.
• Report all emergencies or problems to the Program Director.
• Attend all Salvation Army staff meetings as required.

Requirements

Minimum qualifications include a high school diploma or GED, ability to work independently, good interpersonal skills, strong communication skills, and understanding of The Salvation Army's mission. Candidates must also be able to obtain necessary clearances.

Qualifications

Must be able to work full-time and part-time schedules, including evenings and weekends, with flexible hours.

Skills

Strong communication skills, ability to work independently, and a commitment to the mission of The Salvation Army are essential.

Benefits

The Salvation Army offers a comprehensive benefits package including generous paid time off, employer-funded pension plan, supplemental insurance options, and voluntary term life insurance.

Pay

$15.00 per hour; non-exempt.

Schedule

Full-time and part-time positions available; schedules include 8am to 4pm or 4pm to 12am, Saturdays and Sundays (PT), and 4pm to 12am Monday - Friday, with evening or weekend meetings scheduled as required.