Resident Account Specialist (Remote)

We are in need of a Resident Account Specialist to oversee the overall integrity of resident financial records for our Ohio portfolio of communities. *Must reside in or near Ohio About Us:Independence Realty Trust, Inc (NYSE: IRT) is a real estate investment trust that owns and operates multifamily apartments. IRT currently manages over 36,000 apartment homes, 120+ communities, in over 30 markets and 14 of the country’s most desirable states. IRT has a strong commitment to hiring the most talented industry professionals, which has resulted in record growth, making the Company one of the most respected and trusted within our industry. Responsibilities:Collect rents and control delinquenciesServe legal documents and process/supervise all eviction proceedings.Attend unlawful detainer and other court hearings (virtually) on behalf of ownership as requiredDeposit all funds, including bank deposits, dailyManage resident online payment enrollmentsProcess and post all SODAs timelyAssist Accounting with Account Month End discrepancies, reconciliations, and variances as neededManage resident payment plan options per company operational guidelinesResponsible for assigned community portfolio resident account ledge activities, ensuring documentation is kept complete, accurate, up to date and compliantMaintain knowledge of all relevant laws and agency regulations, including but not limited to fair housing, harassment, disability accommodations, and landlord-tenant relationships to ensure 100% compliancePerform additional duties as assigned Requirements:1-2+ years’ experience in property management preferredStrong attention to detail, excellent analytical skills and the ability to identify and resolve problems in a timely mannerProficient in Microsoft 365, including Word, Excel, and OutlookExcellent verbal and written communication skillsBilingual Spanish is a plusAble to work independently, demonstrates accuracy and thoroughness, prioritizes and plans work assignments, organized and uses time efficiently to meet deadlinesWork Hours: 40 hours per week, as scheduled, Monday through Friday. Weekly schedule may change as required. May be necessary to work holidaysExperience with property management software preferred - Entrata We Offer:Competitive Compensation PackageBonus OpportunitiesStock AwardsPaid Holidays and Paid Time OffBCBS PPO Health Insurance401k with 4% match We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.