Residency Program Manager - ISM, Surgery

Responsibilities

• Partner with the Department of Surgery’s Division of Education and General Surgery Residency Program Director on strategic planning, program development, and operational initiatives.
• Supervise Education Office personnel, establish performance goals, conduct evaluations, and provide coaching and professional development.
• Delegate responsibilities and ensure efficient workflow management across the Education Office.
• Develop and implement policies, procedures, and best practices that support educational excellence and accreditation compliance.
• Lead special projects and process improvement initiatives related to resident education and program operations.
• Ensure ongoing compliance with all Accreditation Council for Graduate Medical Education (ACGME), institutional, state, and specialty board requirements.
• Manage Annual Program Evaluation (APE), Program Evaluation Committee (PEC), Clinical Competency Committee (CCC), and accreditation site visits.
• Oversee resident duty hours, evaluations, milestones, case logs, scholarly activity, and required documentation.
• Prepare accreditation reports, surveys, data analyses, and institutional submissions.
• Direct all aspects of resident recruitment through ERAS, Thalamus and the NRMP Match, including strategy development, applicant communications, interview scheduling, and ranking processes.
• Coordinate virtual and in‑person interview days, second‑look visits, recruitment events, and resident activities, managing early‑morning, evening, and weekend activities as needed.
• Oversee onboarding, orientation, promotion, graduation, credentialing, and off‑boarding activities.
• Advise residents regarding institutional policies, leave administration, wellness resources, licensing, and training requirements.
• Coordinate remediation processes and maintain confidential resident records.
• Oversee complex rotation schedules across multiple hospitals and surgical services.
• Maintain educational databases, evaluation systems, and residency management software.
• Generate reports and performance metrics for program leadership and institutional stakeholders.
• Develop and monitor residency program budgets, managing expenditures related to recruitment, educational activities, travel, graduation, and resident wellness initiatives.
• Coordinate contracts, vendor relationships, and educational resources.

Qualifications

• High School Diploma/GED required.
• Bachelor's degree preferred.
• 5 years of directly related experience.
• Non‑Bargaining Unit, 862 – Surgery – ISM, Icahn School of Medicine.

Employer Description

Strength through Unity and Inclusion – The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences.

About

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees across eight hospitals, over 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. The system advances health for all people by tackling complex health‑care challenges through scientific discovery, innovative treatments, education of future medical leaders, and community service. It includes over 9,000 primary and specialty physicians, 13 joint‑venture outpatient surgery centers, and more than 30 affiliated community health centers. Mount Sinai is consistently ranked by U.S. News & World Report, with top positions in geriatrics, cardiology/heart surgery, and numerous other specialties.

Compensation

The salary range for this role is $65,193 – $97,790 annually. Actual compensation depends on experience, education, and operational need. This range does not include bonuses, differential pay, or other forms of compensation or benefits.