Residency Program Administrator – Pediatrics

About the role

The Residency Program Administrator – Pediatrics is responsible for the operational, administrative, recruitment, and compliance management of the Pediatric Residency Program. This role works closely with residents, faculty, Graduate Medical Education leadership, applicants, affiliated hospitals, external rotation sites, and internal departments.

Responsibilities

• Manage the program’s daily administrative operations.
• Serve as a liaison among residents, faculty, GME leadership, hospitals, external rotation sites, and internal departments.
• Provide residents with guidance and reminders regarding deadlines, policies, procedures, and program requirements.
• Track resident licensing, contracts, appointments, onboarding, orientation, credentialing, recredentialing, and moonlighting documentation.
• Cook up and distribute resident rotations, call schedules, faculty schedules, and program communications.
• Aid in ACGME Self-Studies, site visits, Annual Program Evaluations, ADS updates, internal reviews, special reviews, and audit preparation.
• Cook up and distribute ERAS recruitment, applicant communication, interview days, and recruitment events.
• Support NRMP and Match responsibilities, including quota review, rank-list entry and certification, and matched-resident communication.
• Respond to and appropriately route inquiries from residents, applicants, faculty, and internal or external partners.
• Identify opportunities to improve program workflows, communication, efficiency, and administrative systems.

Requirements

• A high school diploma or equivalent required.
• A bachelor’s degree or an equivalent combination of education and relevant experience preferred.
• A minimum of three to five years of experience in office administration, program coordination, healthcare, education, or a related field.
• Experience supporting an ACGME-accredited residency or fellowship program preferred.
• C-TAGME certification preferred.
• Experience with ERAS, NRMP, New Innovations, or similar residency management systems preferred.

Qualifications

• Strong organizational and time-management skills.
• Ability to manage recurring deadlines and competing priorities.
• Strong written and verbal communication skills.
• Excellent attention to detail and follow-through.
• Ability to maintain confidential and sensitive information.
• Ability to exercise independent judgment and sound decision-making.
• Ability to build positive relationships with residents, faculty, leadership, hospitals, departments, and external partners.
• Knowledge of graduate medical education and accreditation requirements, or the ability to learn quickly with support.

Skills and Abilities

• Strong organizational and time-management skills.
• Ability to manage recurring deadlines and competing priorities.
• Strong written and verbal communication skills.
• Excellent attention to detail and follow-through.
• Ability to maintain confidential and sensitive information.
• Ability to exercise independent judgment and sound decision-making.
• Ability to build positive relationships with residents, faculty, leadership, hospitals, departments, and external partners.

Benefits and Rewards

• Medical, dental, and vision insurance.
• Life and disability insurance.
• Generous paid time off.
• Seven paid company holidays.
• 401(k) program with employer contribution after one year.
• Professional development opportunities.
• Potential eligibility for Public Service Loan Forgiveness (PSLF).

Pay

Negotiable based on experience and qualifications.

Schedule

Full-time, Monday through Friday.