Residency and Fellowship Program Administrator II

General Summary

The Residency Program Administrator II provides operational management of the core residency program under the direction of the Residency Program Director. Key responsibilities include recruitment, on-boarding, orientation, evaluation systems, data management, and program accreditation.

Responsibilities

• Provides ongoing supervision of administrative and programmatic support staff
• Oversees trainee recruitment and selection process including screening of all applications, compiling applicant packets, applicant ranking and submission of resident rank order list
• Facilitates and manages the coordination of multiple interview days and coordinates interviews with applicants, faculty and residents
• Manages the required national and hospital survey completion
• Ensures accurate and timely data verification and participation in various databases and programs including NRMP, AMA, and AAMC, and ACGME to maintain accreditation of training programs
• Manages the design and maintenance of program website and recruitment materials
• Prepares letters of recommendation and verifications for Board eligibility
• Ensures trainee compliance with institutional and ACGME requirements
• Captures and analyzes evaluation data and makes recommendations for program improvement
• Maintains compliance with ACGME requirements
• Assists the Program Director with development of accreditation documents and institutional internal reviews and all related program correspondence
• Participates in program committees and is actively involved in strategic planning, curriculum development and program implementation
• Designs and evaluates program web site and recruitment materials, evaluates effectiveness of materials, recommends improvements, and maintains web site
• Coordinates outside and visiting electives including preparing required documentation and program letters of agreement to ensure compliance with UMMS policies and procedures
• Supervises support staff including hiring, performance management, workflow and problem resolution
• Trains staff regarding UMMS programs and resolving problems for participants
• Prepares letters and verifications for Board eligibility and credentialing and documentation for specialty board certification
• Prepares and monitors operating expense budget. Allocates funds and oversees preparation of appropriate documentation for expenditure of funds

Qualifications

• Bachelor's degree in business or education or equivalent experience
• 3 years experience in health care or academic setting including supervisory experience
• Knowledge of accreditation requirements for graduate medical education and specialty boards certification preferred
• Proficient use of Microsoft Office (Word, Excel, Outlook, PowerPoint) and databases
• Able to quickly learn additional software programs and web-based systems
• Demonstrated experience in preparing budgets, record keeping skills, and administering management practices
• Demonstrated project management and organizational skills with ability to set priorities, work on multiple projects simultaneously, and delegate tasks
• Excellent interpersonal skills to effectively interact with all levels of personnel both internally and externally
• Excellent verbal and written communication skills