Residence Manager

About the role

Lead the daily operations of a 24/7 residential program supporting individuals with intellectual and developmental disabilities. Provide leadership, ensure quality care, and foster a safe, supportive, and person-centered environment.

Responsibilities

• Oversee the daily operations of the residence, ensuring compliance with CMCS and regulatory standards.
• Supervise and support Direct Support Professionals (DSPs), Assistant Managers, and Shift Supervisors.
• Lead person-centered planning meetings and ensure implementation of Life Plans and Staff Action Plans.
• Accompany residents to medical appointments and ensure follow-up on care recommendations.
• Ensure residents receive support with daily living skills, community integration, and recreational activities.
• Maintain 24/7 staffing coverage, including on-call responsibilities and emergency response.
• Conduct regular staff meetings, shift observations, and performance evaluations.
• Monitor health and safety protocols, including medication administration and emergency drills.
• Manage household budgets, resident funds, and staff payroll documentation.
• Communicate regularly with families, care coordinators, and day programs.

Requirements

• Bachelor's Degree in a human services field preferred.
• Minimum 3 years of related experience, including at least 1 year in a supervisory role.
• Valid Driver's License and an acceptable driving record.
• Proficiency in Microsoft Word, Excel, and basic computer applications.
• Ability to safely lift and assist up to 70 lbs, to support individuals' mobility, personal care, transfers, and emergency needs with care and dignity.

Benefits

• Medical, Dental & Vision Insurance
• 403(b) Retirement Plan
• Generous Paid Time Off
• Flexible Work Schedules